Facilities Manager (12 month FTC)

CBRE Global Workplace Solutions is a leading global provider of integrated facilities and corporate real estate management. We are recruiting a Facilities Manager on a 12 Month Fixed Term Contract, to join the team located in London. The Facilities Manager is accountable for the operational management and delivery of all facilities, together with management services, delivered within a large and significant area of responsibility. This includes overseeing and managing customer interfaces, ensuring a high profile and positive image for the CBRE business. Also, key is the provision of a consistent high-profile link with senior client management, and internal senior management, typically at director / board level. This is to ensure appropriate and responsive reaction to address and balance any and all client concerns with CBRE’s business strategy. This is an active and visible role requiring excellent customer relationships with senior client property team members, sound commercial / supplier management skills as well as entrepreneurial ability.

Key Responsibilities:

• 
  Lead the Integrated Facilities Team (IFT) in the delivery of operational FM solutions to the client UK estate.
• Understand the Client Business Unit requirement managing solutions and services to meet and exceed needs and contribute to customer objectives.
• Manage excellent relationships with our client, our suppliers and other service partners.
• Develop maximum profitable growth of the business through understanding client needs and maximizing the services delivered.
• Ensure compliance with all statutory, SHE, security and relevant company and client policies generating a true health and safety culture.
• Lead, recruit, develop and retain staff to delivery services in the most efficient and effective manner and achieve a “One Team” approach within the business.
• Ensure that the Continuous Improvement Process is an integral part of service delivery increasingly adding value to both the business and our client.
• As senior manager within the business, to be an ambassador and leader of the business
• Lead the Operational Team in the consistent delivery of operational FM solutions across a business unit or a large and complex area.
• Drive implementation of best practices across contracts by establishing performance metrics that promote excellence and best practices.
• Interrogate performance metrics for existing contract.
• Resolve significant contractual issues on existing contracts, acting to identify and mitigate actual and/or potential problems
• Work with bid teams to support the operational strategy of our bids
• Act as a role model for people management processes ensuring they are followed to clarify objectives, actively manage performance and develop skills.
• Work with Commercial and Financial Directors to ensure that bids and contracts balance maximising profit with minimising risk.
• To manage excellent relationships with clients, our suppliers and other partners.
• Work with the safety team to champion compliance with all statutory, IMS, security and relevant company and client policies generating a true health and safety culture.
• To lead, recruit, develop and retain staff to deliver services in the most efficient and effective manner.
• Lead the development of business wide initiatives including contract renewal strategy, contract management plan and customer improvement plan.
  

Essential Skills:

• 
  Significant track record of success in managing a business contract, Business Unit or region and/or providing support to a professional function
• Aware of the trends in the market-place and seeks to deepen knowledge of industry issues and drivers
• Likely to have in excess of 5 years managerial and/or technical experience
• Member of a Professional Body progressing to Chartered Status plus a minimum Intermediate Level qualification.
• Significant Facilities Management experience within a business critical client environment
• Strong commercial and operational awareness
• The successful candidate must have strong experience of leading change within a large client focused estate and be seen as a credible leader by both the client organisation and the extended supply base be able to
• Have instant credibility by using developed influencing skills is also essential.
• A successful track record of operating at a strategic level, building strong client relationships and delivery financial business target
• Maximise business opportunities, whilst always being focused on best practice, the CSD will use his/her creative approach and personality to influence at all levels, leading his/her team to meet demanding targets and deadlines within a modern, fast-paced environment

About CBRE Global Workplace Solutions:

As one of CBRE’s core global businesses, Global Workplace Solutions (GWS) provides end-to-end services to occupier clients across the entire lifecycle of a building. Our teams help companies improve their operations and reduce costs, through expert facilities management, project management, real estate and energy and sustainability services. Our dedicated teams work across all industries, and support clients ranging from global Fortune 500 companies to single, iconic buildings.

CBRE Group, Inc. is the world’s largest commercial real estate services and investment firm, with 2019 revenues of $23.9 billion and more than 100,000 employees (excluding affiliate offices). CBRE has been included on the Fortune 500 since 2008, ranking #128 in 2020. It also has been voted the industry’s top brand by the Lipsey Company for 19 consecutive years, and has been named one of Fortune’s “Most Admired Companies” for eight years in a row, including being ranked number one in the real estate sector in 2020, for the second consecutive year. Its shares trade on the New York Stock Exchange under the symbol “CBRE.”

Application Process:

Your application will be reviewed by our Talent Resourcing Team and you will be contacted if you have been successful in being short listed for the role.

Taking into consideration the costs of sponsorship, the nature of the role and the financial resources of the account in question, we are unable to offer sponsorship for this role.

No agencies please.

Please note: the job title shown above may be different to local job titles used in our business and issued on any contract of employment.

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