Facilities Assistant

Job content

Summary

Historic England is the public body that looks after England’s historic environment. We champion historic places, helping people to understand, value, and care for them. This is an exciting time to join our dynamic Facilities Management team.

Are you looking for a fantastic opportunity to build a foundation in an exciting profession? As our new Facilities Assistant in Portsmouth, you will be responsible for providing day to day operational Facilities Management (FM) services to Historic England colleagues, tenants and visitors, ensuring our facilities are safe, clean, well-stocked, suitably maintained, well presented and comfortable at all times.

In this front facing customer-focused role, you will carry out reception and switchboard duties whilst ensuring meeting room bookings are administered efficiently and that rooms are neat, tidy and equipped as requested for each booking. You will sort and distribute incoming post, frank outgoing post and arrange couriers, carry out site inductions for colleagues and contractors and follow security protocol by issuing security passes to colleagues, visitors and contractors. You will be responsible for the monitoring of the health safety checks for contractors on site.

Who we are looking for:

• Experience of working in a role which is customer focused.
• Excellent written and spoken communication skills.
• Good time management
• Problem solving skills
• You will be qualified as a first aider and fire warden or have a willingness to train in these roles.

We are an equal opportunity employer which values diversity and inclusion. If you have a disability or neurodiversity, we would be happy to discuss reasonable adjustments to the job with you. Having just won the Gold Award from MIND, we also recognise the importance of a healthy work-life balance.

Why work for Historic England

We offer a wide benefits package including a competitive pension scheme starting at 26% contributions, a generous 28 days holiday, corporate discounts, free entry into English Heritage sites across the county and development opportunities to ensure you achieve your goals.

We are committed to promoting equality of opportunity for everyone. Diversity helps us to perform better and attract more people to support our work. We welcome and encourage job applications from people of all backgrounds.

We particularly encourage applications from Black, Asian and Minority Ethnic candidates and candidates with disabilities as they are underrepresented within Historic England at this level.

Historic England want all of our candidates to shine in the recruitment process. Please tell us what we can do to make sure you can show us your very best self.

Provisional Interview dates: 17th and 18th January 2023

Job Types: Full-time, Fixed term contract

Salary: £21,128.00 per year

Benefits:

• Employee discount
• Flexitime
• Work from home

Schedule:

• Monday to Friday
• No weekends

Ability to commute/relocate:

• Portsmouth: reliably commute or plan to relocate before starting work (required)

Experience:

• customer service: 1 year (preferred)

Work Location: One location