Facilities Administrator

☞ Integral UK

View: 102

Update day: 27-05-2024

Location: Liverpool North West

Category: FMCG Houseware

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Job content

Facilities Administrator

REPORTING TO: Customer Service Manager

Responsibilities

  • To provide helpdesk and administrative support to the NWPS Facilities Management team; must have excellent organisational and communication skills.
  • Needs to be flexible in their approach to work as may be required to work flexible hours on occasions.
  • Will be undertaking a variety of tasks within Integral’s responsibilities to ensure the smooth running of the Divisions operations.
  • Actively support at all times Company policy and best practice in the provision of services.
  • Inputting of reactive calls onto in-house & client systems.
  • Issuing jobs to Engineers for reactive and PPM
  • Categorising & resourcing correct labour resource according to geographical need.
  • To handle calls from clients, engineers, suppliers in regards to ongoing reactive or PPM work, update calls as required.
  • Issuing Electronic Purchase Orders within assigned spend values.
  • Provide reports and supporting information as required
  • Covering others for sickness and annual leave, working closely with Management Team and engineers.
  • Meet customer’s requests and needs within timescales to the contract and their satisfaction, work within and monitor set budget targets.
  • Adhere to Integral health and safety working practices.
  • Operate and maintain computer based facilities management system for both reactive and planned preventative maintenance
  • Undertake any other duties within the grade as required by Integral.
  • Undertake any training necessary in your field.
  • Raising invoices, monitoring costs against quotations and arranging payments of invoices received.

Profile Summary


  • An individual with a broad background and experience in administration preferably for a minimum of 2 years.
  • Excellent interpersonal skills that are customer focused and excellent telephone manner.
  • Must show competence in a number of disciplines relating to Information Technology (i.e. Microsoft Word and Excel)
  • Previous history of working within Facilities Management Services and knowledge of Facilities Management software is advantageous but not essential.
  • Must be flexible in approach to work, work to tight deadlines/targets and be committed to continuing professional development.

#LI-JB2

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Deadline: 11-07-2024

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