Experienced Account Manager

Job content

Industrial Workwear is one of the fastest growing Workwear, uniform and PPE providers in the UK. We’re on the lookout for someone to come with us on this incredible journey to establish us as the number one provider.

Rated as one of the best services on Trustpilot, we’ve been going over 20 years providing our staff with job security and an all-round amazing place to work.

We know our staff are the lifeblood of our reputation and success, most of our employees are long-serving and this is down to our support, training and career progression. We really do reward hard work and appreciate anyone who goes the extra mile.

We are looking for an experienced Account manager to continue our strong growth through proactively driving the development of existing accounts, by making sure we exceed our ambitious scale up targets.

Purpose of the Role:

As an experienced account manager you will be tasked with managing and developing trusting relationships with a portfolio of existing account customers. The main objective of an account manager is to win new business and increase our market share, the second objective will be to provide effective account management to all accounts that you have existing and new, tracking all developments within our CRM system. You will be responsible for the full end to end fulfilment of your customer orders, from quotation to setting up new users on our ’SMART portal’ to coordinating artwork and samples.

Key accountabilities

• Manage and develop trusting relationships with your portfolio of existing account customers.
• Make proactive sales/service calls and visits to your existing account customers.
• Increase sales/ Upsell on your existing accounts year on year by proactively identifying and introducing new product lines .
• Responsible for the whole sales cycle from initial call to closing the sale.
• Use internal CRM system to log and track sales
• Meet agreed sales and productivity targets.
• Use campaign information to contact customers whilst managing the CRM system ensuring all information is up to date and accurate.
• Convert new leads into customer accounts.
• Delivering exceptional customer service.
• Carrying out other duties as requested.

Experience required

• Have 2-3 years of account management experience.
• Successful track record in sales.
• Enthusiasm and driven to succeed with a consultative approach.
• B2B sales experience.
• Ability to negotiate and close deals.
• Good IT skills.
• Recognise sales opportunities.
• Experience using CRM systems
• Experience working it a fast paced sales environment.

Competencies

• Self-motivated.
• Enjoys building relationships with customers and suppliers.
• Have a solution led sales approach and positive attitude.
• Able to learn and develop skills.
• Hungry to succeed.
• Self-organisation and ability to work to deadlines.
• Demonstrable experience delivering growth through individual effort as well as through a team.
• High level of written communication.

Salary negotiable depending on experience

Job Types: Full-time, Permanent

Salary: From £25,000.00 per year

Benefits:

• Casual dress
• Employee discount
• On-site parking
• Wellness programme

Schedule:

• Monday to Friday

Supplemental pay types:

• Performance bonus

Ability to commute/relocate:

• Consett: reliably commute or plan to relocate before starting work (preferred)

Education:

• GCSE or equivalent (preferred)

Experience:

• Account management: 2 years (preferred)

Work Location: In person