Position: Associate

Job type: Full-time

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Job content

We are seeking an enthusiastic motivated individual, with a positive approach, who recognises the importance of working with residents in the management of their homes and estates. They should enjoy working with the public and be able to demonstrate a real commitment to providing excellent Customer Care and a top-quality service.

The post holder will be responsible for undertaking a range of housing, and estate management functions including dealing with anti-social behaviour cases, neighbourhood management and fostering good landlord/tenant relationships for a ‘patch’ of properties. In undertaking these duties, you will be expected to oversee and progress community led projects that make a difference to residents.

Previous experience of working with the public in a similar capacity is essential.

This post is permanent. The hours of work for this position is 37 hours per week, and you will be based at Palatine Hall.

The Council currently operates an excellent Flexible Working Hours Scheme which applies to this post. Subject to the needs of this business, this may allow employees to work between the hours of 6:00am-10:30pm.

A full current UK driving licence is essential, as the post holder will be required to provide cover across the district. Reasonable adjustments can be made for those who are unable to drive due to a disability.

Lancaster City Council has unanimously declared a climate emergency and will therefore work towards reducing carbon emissions to net-zero by 2030. As part of this role, you will be expected to participate and work towards reducing carbon emissions.

We are a Forces Friendly employer, and an Armed Forces Covenant committed organisation. We welcome applications from defence reserves and other members of our armed forces community.

Excellent benefits include A Local Government Pension Scheme (the Council makes a 15.5% contribution). Discounted gym membership and discount on days out, activities and retail.

Please note that due to the volume of applications we receive we are unable to update all applicants individually. If you do not receive a response from us within 2 weeks of the closing date then your application will have unfortunately been unsuccessful in progressing to interview.

Interview date: TBC
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Deadline: 16-07-2024

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