Estate Agent Assistant Manager

Job content

Our well known, respectable client in Trowbridge are looking for an Assistant Manager.

➢ Responsible for taking and managing sales enquiries, through telephone, email, face to face and online.

➢ Dealing with both clients and buyers on a day to day basis via telephone, email, face to face.

➢ Looking to upsell products, services etc whenever possible in order to generate new business/revenue such as mortgages, legal services, valuation referrals within the branches.

➢ Arranging appointments with both client and buyer.

➢ Dealing with third party contacts to assist with their enquiries such as surveyors, photographers, energy assessors.

➢ Being familiar and confident with updated legislation regarding Consumer Protection Regulations, anti-money laundering and GDPR.

➢ Taking responsibility for administration, ensuring all documentation and compliance is sent out and adhered to at all times.

➢ Ensure clients receive the best service, keeping in regular communication throughout their relationship with the company.

➢ Updating the database whether it’s adding or removing contacts, updating their details regarding change of address, contact number or search criteria.

➢ Start building market knowledge.

➢ Conducting accompanied viewings and property visits.

➢ Carrying out valuation appointments and following up with the client at regular intervals.

➢ Actively building a relationship with local potential clients with their own properties to sell, maintaining regular contact and learning their requirements.

➢ Providing crucial support to the manager on a day to day basis, and assistance to the team during the manager’s absence.

➢ Arranging and conducting subsequent instruction appointments, taking photos, producing write up for sales particulars etc.

- Salary OTE £35,000 - £38,000+ - depending on experience

For more information please contact AMR on 01242 228362

Job Type: Full-time

Salary: £25,000.00-£30,000.00 per year

Ability to commute/relocate:

• Trowbridge, Wiltshire: reliably commute or plan to relocate before starting work (required)

Licence/Certification:

• Driving Licence (preferred)

Work Location: In person

Reference ID: JO51451