Engineering Manager

The role:

To provide support to the Regional Operations Manager and be accountable for driving performance to achieve operational excellence meeting all agreed KPI’s within your business unit. The Operations Manager is a key role providing strategic and tactical operational leadership and direction across the business unit.

Day to day:

• To work with, promote and ensure compliance within the business unit with the Health, Safety and Environmental policies and procedures.
• Ensure all statutory, mandatory, and routine inspections are completed in accordance with the annual maintenance programme and in accordance with the KPI’s.
• Ensure company standard operational procedures are always implemented and adhered to within your business unit.
• Establish and maintain the consistent operational performance in line with KPIs and service levels to ensure customer satisfaction and contract measures are met within the region.
• Ensure Quality assurance procedures are adhered to and any new policies, procedures and change processes agreed are implemented to improve operational performance in a timely manner.
• Pro-actively manage H&S, through ensuring we provide a safe working environment, engendering & maintaining a safety driven culture, ensuring all legislative & company policies, processes and procedures are adhered to.
• Act as role model and champion of the new ways of working in relation to COVID-19
• Ability to build positive relationships with internal stakeholders to speedily resolve day to day operational problems and identify opportunities for increasing the level of profitable business arising from these relationships within Integral and wider JLL family.
• Ensuring full understanding of OSC performance requirements within the business unit.
• Management and ability to utilize data and MI to meet changing business or operational circumstances.
• Ensuring that Incident, Operational and Financial Management Reports are submitted in the agreed format, on a timely basis and in line with the reporting dates and Contract requirements.
• Accountable for ensuring all appropriate audits are undertaken by your OSC team on a regular basis and feedback is acted upon promptly and effective.
• Oversee and ensure that engineers Toolbox Talks to a high standard are completed, to include operational procedures and contract information.
• To work with, promote and ensure compliance within the business unit with the Health, Safety and Environmental policies and procedures.
• Continue to innovate, share best practice and adopt different ways of working through technology and MI.
• Conduct regular one to one meetings and annual appraisal/review of all direct reports.
• Provide support and coaching for direct reports.
• Management of OSC budget within constraints to minimize non-productive time ensuring all hours and recharged to the appropriate works.
• Manage objectives, forming Personal Development and succession plans for your team, fully utilising people management processes such as Appraisal Process and Talent Management
• Establish and maintain strong professional relationships with key stakeholders right across the business to ensure guidelines are being followed and any noncompliance is dealt with at the time or escalated

Skills and qualifications:

• Relevant experience in engineering operations or management
• Knowledge of Mechanical and Electrical engineering maintenance sector
• Proven track record of managing performance to set of KPIs
• Knowledge of logistical and operational planning
• Experience of driving change and organisational transformation.
• Industry relevant qualifications
• A formal Hard FM qualification, NEBOSH or IOSH Managing Safely Certified desirable
• Proven Facilities Management Experience achieved at a similar level with extensive experience in Facilities Management
• Good Strategic thinking capabilities – be able to support the FM Team to develop long term strategies appropriate for the Operation of the properties.
• Excellent Customer Service experience preferably with a Customer Services Qualification or equivalent desirable
• Reliable, flexible and conscientious

About Us:

We’re Integral, part of JLL. We’re a Facilities and Maintenance firm based across the UK. We work with organisations in Mechanical, Electrical and Fabric works with engineers nationwide to deliver engineering excellence for our clients. The Integral family are the largest mobile hard services provider in the UK.

If you’re looking to step up your career, Integral and JLL are the perfect professional home. At Integral and JLL, you’ll have a chance to innovate with the world’s leading businesses, put that expertise into action on landmark projects, and work on game-changing facilities and maintenance initiatives. You’ll also make long-lasting professional connections through sharing different perspectives, and you’ll be inspired by the best. We’re focused on opportunity and want to help you make the most of yours. Achieve your ambitions – join us at Integral and JLL!

Applying:

So we can really get to know you and what you can offer please include an up-to-date CV with your application.

All candidates will be required to provide valid proof of Right to Work in the UK and ID at interview.

Successful candidates are also required to pass a DBS check at our cost.

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