Engineering Director

Job content

You Lead the Way. We’ve Got Your Back.

With the right backing, people and businesses have the power to progress in incredible ways. When you join Team Amex, you become part of a global and diverse community of colleagues with an unwavering commitment to back our customers, communities and each other. Here, you’ll learn and grow as we help you create a career journey that’s unique and meaningful to you with benefits, programs, and flexibility that support you personally and professionally.

At American Express, you’ll be recognized for your contributions, leadership, and impact—every colleague has the opportunity to share in the company’s success. Together, we’ll win as a team, striving to uphold our company values and powerful backing promise to provide the world’s best customer experience every day. And we’ll do it with the utmost integrity, and in an environment where everyone is seen, heard and feels like they belong.

Join Team Amex and let’s lead the way together.

American Express has embarked on an exciting transformation driven by an energetic team. This is a great opportunity to join the Global Network Services Technology (GNST) team where we are partnering with the Network Services Operations (NSO) team to deliver an exciting Global Payment Network that has been designed and built from scratch to run in our private cloud, using nothing but the latest and best tech stack available in the industry.

In this position, you will be responsible for the engineering excellence and execution effectiveness, leading a team of self-starters to develop and implement innovative technology solutions in support of the American Express NSO business group. As an Engineering Director, you will be responsible for our Mission Critical/High Availability Distributed Authorisations platform, and will provide thought leadership, engineering expertise and direction to the software product delivery team primarily in the UK. The successful candidate will have a deep technical understanding, a software development and design background, experience of software engineering in a cloud native environment, be versatile and be able to collaborate with business stakeholders, product teams and cross functional technology groups to drive continuous delivery.

How will you make an impact in this role?

• Lead a large Agile engineering team in an environment which includes backend tech stack and frameworks, continuous delivery pipeline in a cloud native environment
• Ensure alignment of strategy, architecture, tools/methods with software engineers and architects to execute product roadmap
• Work with the Principal Architect, Staff Architects, Staff Engineers and Senior Software Engineers to create, improve and review system architecture and designs
• Hands on coding as it relates to the development of proof of concepts and implementing strategic features and functionality
• Supply technical leadership and apply best practices to further our technology solutions within the payments industry domain
• Collaborate and partner effectively with a variety of stakeholders, included Technology and product teams to drive change required to execute product roadmaps
• Enable integrated teams to deliver technology solutions in support of key product initiatives by working closely with product managers, technical project managers, architects, engineers, and quality assurance
• Coach, guide and promote creation of high quality, clearly documented, and compliant deliverables across engineering teams
• Create an engaging and inclusive team culture where colleagues feel empowered to deliver at their best
  
  

Minimum Qualifications:

• Computer Science/Computer Engineering/Information Systems degree, or equivalent work experience
• Proficiency in Java technologies in order to add technical value to the teams and perform code reviews
• Hands-on technical experience in software development
• Proven experience attracting, hiring and retaining top engineering talent
• Experience developing scalable, high performance backend applications using a variety of technologies, with expertise in Enterprise Java (including advanced design pattern & common libraries) and cloud native technologies (microservices, containerised delivery, distributed cache, configuration and logging, observability tools, performance tools and NoSQL databases)
• Thought leadership, combining technical skills with business strategy
• Ability to lead financial plans through strong analytical skills, problem identification and resolution, and delivery of business value
• Strong communication and relationship building skills, with proven track record influencing and driving delivery across multiple partners. Comfortable managing constructive debate, and willingness to challenge the status quo
• Strong focus on customers and clients with a history of exceeding customers’ expectations
• Experience in the card payment network domain is a plus
  
  

Offer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.

To complete your application, please click on the links below. However, if you require any assistance with the completion of this process – or need any reasonable adjustments to be made – then please contact the Recruitment Team on recruitment.support.uk@aexp.com