Enfield Council

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Job Description Enfield Council – Emergency Accommodation Officer Location: Enfield, London, N9 0TN. Contract: Initial three-month contract with possible further extension. Hours: Full Time – Monday to Friday – 9-5pm Payrate: £16.29 an hour Description: The Emergency Accommodation Officer role is responsible for negotiating and procuring Nightly Paid accommodation in order to either prevent homelessness or to fulfil The Council’s statutory duties for eligible clients, at the best price, in a cost-effective manner that provides value for money to the Council. You will allocate accommodation and ensure agreements are signed with tenants for all Temporary Accommodation types, in accordance with Enfield’s Temporary Accommodation policy, guidance and procedures. Providing appropriate information, advice and guidance to applicants with a focus on managing customer’s housing expectations. Ensuring properties are allocated and agreements signed with tenants as quickly as possible so that void turnaround times are kept to a minimum. Setting up tenancies and accounts for the properties allocated in order that the council maximise the income from rents charged. You will provide Business Support for the Nightly Paid Accommodation Team, to actively contribute to the smooth running of the service. Ensuring processes are delivered in a consistent, standardised and efficient manner. Key responsibilities To procure Nightly Paid Accommodation, to meet the needs of homeless clients to whom the Council has a statutory responsibility. This includes referrals from Social Services, Homeless and Immigration Team and Enfield Council Housing. Allocation of all Temporary Accommodation - Nightly Paid accommodation/Bed and Breakfast/Private Leased Annexes/Private Sector Leasing, to families presenting as homeless, in accordance with Enfield Councils Temporary Allocation Placement Policy, and the Suitability Order (Housing Act 1996). Analyse the Temporary Accommodation portfolio to identify the best use of the accommodation within the portfolio. When required initiate the transfer of clients to more suitable Temporary Accommodation or refer clients for nomination to longer term settled accommodation. Negotiating with managing agents to maximise procurement opportunities in line with procedures to demonstrate best use of financial resources to reach an optimum portfolio mix. To ensure properties are suitably allocated and signed up as quickly as possible so that void turnaround times are kept to a minimum. In addition, set up tenancies and accounts for the properties allocated in order that the council maximise the income from rents charged. To carry out responsive visits to Nightly Paid Accommodation, when necessary, with suppliers to ensure procurement of both good quality and suitable accommodation. Ensure that section 208 notices are drafted and sent to local authorities where a placement is made out of the borough. Also keep records of section 208 notices for placements made in Enfield via the s.208 mailbox. Liaise with tenants requiring the furniture storage service to arrange suitable storage for belongings. Set up associated sundry accounts and monitor. This includes collection and final delivery of belongings. Responsible for delivery a high standard of business support. Proactively develop skills, understanding and abilities in delivering support services Organise and prioritise own/team workload as appropriate, keeping managers aware of demands which may impact on service standards. To maintain accurate records, ensuring that all databases and computerised records are managed and updated regularly. To compile statistics and reports for the Property Negotiation Manager as required to assist in forecasting and budgetary implications. Understand when and how to escalate issues to ensure requests are completed within a timely manner. Any other duties reasonably requested by management. Carry out all accountabilities in compliance with the Council’s Policies and Procedures. Recruitment is done in line with safe recruitment practices. 4Recruitment Services is an equal opportunities employer. To discuss this vacancy or other vacancies in your area please contact Nana Kyeremeh on 0208 514 9137 or Email nanayawk@4recruitmentservices.com