Endoscopy Booking Clerk

☞ St Helens & Knowsley Teaching Hospitals NHS Trust

View: 102

Update day: 01-06-2024

Location: Prescot North West

Category: Executive management Production / Operation

Industry: Hospitals Health Care

Position: Entry level

Job type: Full-time

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Job content

The Endoscopy Booking Team provides an operational service for St Helens & Knowsley NHS Trust and other external Trusts. The Endoscopy Booking Team co-ordinates the admissions of patients to the Endoscopy Unit at St Helens and Whiston hospitals for day case procedures. To provide an efficient, timely and patient focused service to the Trust in order to support a high standard of clinical care to the patients. To carry out clerical duties within the Departments in accordance with the relevant St. Helens & Knowsley Hospital NHS Trust’s Policies and Procedures.
  • To compile and update waiting lists for necessary consultants/Nurse Endoscopy Print off Primary Targeting List (PTL) reports for each consultant weekly.
  • Co-ordinate all additional activity with Directorate Manager’s, Consultants, theatres, wards and patients.
  • Inform wards, secretaries, consultants and theatre of all arranged admissions or any changes/cancellations.
  • Recording, accessing and updating Patient information on Medway system in a timely and accurate manner.
  • Record National operation codes for all patients undergoing day case procedures on Unisoft & Medway.
  • Participate in the reception rota for both St Helens and Whiston site.
  • If consultants on annual leave ensure that Registrar/Staff Grade cover is in place before booking into session.
  • Liaise with theatres; Directorate Manager’s in order to ensure Endoscopy sessions are utilised when consultants on annual leave.
  • When booking urgent patients, ensuring wards, TCI prep, operational services, Endoscopy unit are aware of patient’s admissions.
  • Deal efficiently and effectively with telephone calls (patient, consultants, secretaries, endoscopy, AGM’s etc.) Ensuring confidentiality is strictly maintained and complying with Data Protection Act.
St Helens and Knowsley Teaching Hospitals NHS Trust is the only acute Trust in Cheshire and Merseyside, and one of the few in the entire country, to achieve the title of OUTSTANDING, rated by the Care Quality Commission.We provide a full range of acute adult services to our local population of circa 360,000 and provide tertiary services across a much wider area in the North West, North Wales and Isle of Man. We are a Major Trauma Unit and the Mersey Regional Burns Unit.Our ’5 Star Patient Care’ strategy is at the heart of all that we do; supporting our vision to provide world class services for all our patients by getting it right for every patient, every time.Our Latest Achievements Include
  • Acute Trust of the Year – HSJ Awards November 2019
  • Trust rates Outstanding by the CQC – Inspection August 2018
  • Top 100 places to work in the NHS (NHS Employers and Health Service Journal)
  • Best acute Trust in England for quality of care for the 3rd year running (NHS Staff Survey)
In the NHS Staff Survey 2020 the Trust scored the highest marks in the following areas;
  • Quality of care
  • Staff engagement
  • Support from managers
For further details / informal visits contact: Name: Jill Farrell Job title: Administration Manager Email address: jill.farrell@sthk.nhs.uk Telephone number: 01744 646729
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Deadline: 16-07-2024

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