Employee Communications Manager, CMB, UK Bank (0000G96R)

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Employee Communications Manager, CMB, UK Bank (0000G96R)

Some careers open more doors than others.

If you’re looking for a career that will unlock new opportunities, join HSBC and experience the possibilities. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

The UK is a highly complex, regulated and consumerist banking market requiring considerable flexibility and experience to operate successfully within.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

This role sits within the HSBC UK Communications team, with responsibility for planning and implementing employee communications to support our UK Commercial Banking (CMB) business.

The role holder will work as part of a collaborative team to support a wide range of communications initiatives across UK CMB and HSBC UK – communications planning, stakeholder advisory, leadership comms, supporting change, creating content and supporting campaigns.

In this role, you will:

• Support the delivery of an effective employee communications plan for CMB UK and HSBC UK, working closely with Head of Communications CMB UK;
• Act as communications business partner and trusted adviser to business leaders within UK CMB;
• Support the planning and delivery of campaigns, including key messages, collateral and measurement;
• Support organisational change and business transformation through strategic communications support;
• Make innovative use of internal communications products, techniques and channels;
• Contribute to development and management of leader and manager communications.

Qualifications

To be successful in this role you should meet the following requirements:

• The ability to write scripts and communication that are used by senior stakeholders is essential;
• Able to work within an ambiguous environment, prioritise and reconcile competing demands and resolve complex issues;
• A proven track record in managing and implementing employee communication plans, translating into solid and practical delivery programmes;
• Strong stakeholder management skills;
• A strong team player who can work collaboratively with peers;
• Ability to work quickly, managing time and multiple priorities effectively;
• Excellent interpersonal, strategic planning and project management skills.

The base location for this role is flexible in the UK with some travel to Birmingham once restrictions are lifted

You’ll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

As a business operating in markets all around the world, we believe diversity brings benefits for our customers, our business and our people. This is why HSBC is committed to being an inclusive employer and encourages applications from all suitably qualified applicants irrespective of ethnicity, religion, age, physical or mental disability/long term health condition, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by local law in the jurisdictions in which we operate. Within the work place you will have access to various employee resource groups which aim to promote and achieve a healthy work / life balance and support our diversity ambitions. HSBC has in place processes in order to avoid nepotism, which means to avoid creating circumstances in which the appearance or possibility of conflicts of interest may exist within the hiring process.

We want everyone to be able to fulfil their potential which is why we provide a range of flexible working arrangements and family friendly policies.