E T Temporary

☞ World Bank Group

View: 103

Update day: 01-06-2024

Location: London

Category: IT - Hardware / Networking IT - Software Information Technology

Industry:

Loading ...

Job content

Job #:
req17487

Organization:
IFC

Sector:
Administration/Office Support

Grade:
ET1

Term Duration:
1 year 0 months

Recruitment Type:
Local Recruitment

Location:
London,United Kingdom

Required Language(s):
English

Preferred Language(s):

Closing Date:
5/22/2022 (MM/DD/YYYY) at 11:59pm UTC



Description

IFC—a member of the World Bank Group—is the largest global development institution focused on the private sector in emerging markets. We work in more than 100 countries, using our capital, expertise, and influence to create markets and opportunities in developing countries. In fiscal year 2021, IFC committed a record $31.5 billion to private companies and financial institutions in developing countries, leveraging the power of the private sector to end extreme poverty and boost shared prosperity as economies grapple with the impacts of the COVID-19 pandemic. For more information, visit www.ifc.org

The IFC London team is looking for a highly organized, energized E T Temporary (Receptionist), capable of operating effectively and discreetly in a demanding fast-paced environment, to serve to the WBG London Office. The E T Temporary (Receptionist) will report directly to the Office Administrator and will be an essential member of the fast-paced and busy Country Office.

The successful candidate will be required to: (i) provide professional reception and administrative support services to the country office (ii) work on multiple concurrent tasks with constant interruption without losing concentration or attention to detail (iii) deal with emergency situations in a calm, efficient and prompt manner, showing an excellent sense of initiative and discretion

Duties and Accountabilities:

  • Greet, welcome and announce guests and vendors as soon as they arrive at the office
o Inform ACS or Staff of visitors’ arrival
o Request visitors to wait in lobby and/or direct to the appropriate meeting room/office
o Tea/coffee service as required
  • Cover IFC/IBRD switchboard & Monitor IFC London Office Account
o Answer, screen, and forward incoming phone calls
o Provide basic and accurate information in-person and via phone/email
o Answer queries, take accurate phone messages and contact details, ensure that messages are routed in a timely manner to the intended recipient
  • Maintain office security by following safety procedures and controlling access to the office
o Inform building reception of guests
o Handle visitors’ cards, ensure these are returned at the end of the day
o Ensure Covid & Health and Safety protocols are followed
  • Security Tasks:
o Event monitoring, to include adjudicating and clearing alarms. Bringing up pictures of the people entering spaces such that reception can validate the person using the card is the actual person using it.
o Management of identity and privileges.
o Printing of IDs, enrollment of badges, assignment of access levels and specific doors.
o Report generation
  • Receive, sort, and distribute daily mail/deliveries. Handle all incoming & outgoing post:
o Regular post
o Weekly pouch
o DHL bookings
o Local couriers
o Keep detailed record of all incoming/outgoing deliveries including charge codes for invoice verification
  • Maintaining telephone directories up to date, such as London Office directory, Visiting Missions and Events spreadsheets and any others as needed
  • Ensure reception area is tidy and presentable at all times
  • Ensure Meeting rooms are kept tidy:
o Replenish water bottles, change glasses at the end of a meeting
o Replenish coffee machines with beans/powdered milk/milk as required.
  • Support Office Administrator and ACS team in the coordination of Visiting Missions staff, including but not limited to desk bookings, room bookings, office logistics information etc.
  • Support Office Administrator and ACS team during Senior Staff Visits as required, including but not limited to room bookings, taxi bookings, preparing rooms for meetings/working lunches, restaurant reservations, ad-hoc tasks, and enquiries etc.
  • Hands on support for Office Meetings and Events (greeting visitors, arranging catering in the room, clearing the room etc.)
  • Create Permit Requests via the Building Management’s platform to obtain access for vendors as required.
  • Support other ACS in ensuring:
o office supplies are well stocked (stationery, kitchen & meeting supplies etc.)
o admin storage and stationery cupboard are tidy and well stocked.
  • Circulating mobile phone invoices for staff to mark personal charges.
  • Arrange taxi transportation as required.

Selection Criteria

  • Preferable qualification of Certificate/Diploma in Secretarial studies, Administration or an equivalent combination of education and experience;
  • Excellent interpersonal and communications skills and ability to interact tactfully with people of all levels;
  • Excellent command of written and spoken English;
  • Fluency in other languages are welcome;
  • Preferably prior experience in an international corporate environment and/or experience working for an international organisation;
  • Demonstrates positive attitude, willingness and ability to assist teams with any ad-hoc tasks that may come up;
  • Excellent interpersonal and communication skills, and ability to interact tactfully with people of all levels;
  • Demonstrable team spirit and strong desire to actively contribute to the WBG’s mission and objectives;
  • Computer literate (Word, Excel, Outlook, Power Point, Teams, etc.);
  • Experience in a busy diverse office environment


World Bank Group Core Competencies

We are proud to be an equal opportunity and inclusive employer with a dedicated and committed workforce, and do not discriminate based on gender, gender identity, religion, race, ethnicity, sexual orientation, or disability.

Learn more about working at theWorld BankandIFC, including our values and inspiring stories.

Note: The selected candidate will be offered a one-year appointment, renewable for an additional one year, at the discretion of the World Bank Group, and subject to a lifetime maximum ET Appointment of two years. If an ET appointment ends before a full year, it is considered as a full year toward the lifetime maximum. Former and current ET staff who have completed all or any portion of their second-year ET appointment are not eligible for future ET appointments.

Loading ...
Loading ...

Deadline: 16-07-2024

Click to apply for free candidate

Apply

Report job
Loading ...
Loading ...

SIMILAR JOBS

Loading ...
Loading ...