Director – Security Operations, Europe

Job Summary:

Company:Live Nation

Department:Global Security Operations

Location:UK/Europe based

Reports to:Senior Director, Venue Operations, International

Working Hours:Full time, permanent

Role Description

Live Nation Entertainment’s Global Security team is looking for an action-oriented Director, Venue Security Operations to help oversee, coordinate and assess security efforts in the Live Nation Europe and Middle East region with specific focus on festival, amphitheatre, clubs/theatres and 3rd party venue operations and risk management/mitigation.

Who you are

Competencies / Skills / Knowledge / Experience

• Solid proven experience in law enforcement, event security, crowd management or other relevant field
• Must be an intelligent, articulate, proactive and persuasive leader who can serve as an effective member of a dispersed team
• Must be able to discuss, evaluate and negotiate security-related concepts with a broad audience of technical and non-technical staff
• Should have experience with change management and operating in a highly decentralized organizational structure
• Must be highly flexible, creative, comfortable with ambiguity and committed to win-win solutions to complex issues
• Considerable travel within the region required

Behaviours

The following attributes determine how the role will be carried out and are required to be a success

• Leading through others
• Strategic thinking
• Bias for action
• Sound decision making and judgement

What the role includes

• Achieve a working knowledge of Live Nation business lines, assets, policies, operations, people, and objectives
• Represent the CSO in planning and coordination with assigned Division
• Support and represent the regional senior leadership in planning and coordination with assigned Division
• Foster, develop and maintain a high level of engagement with internal and external tactical and operational stakeholders
• Partner with internal business units, external stakeholders and sub-contractors, industry peers, law enforcement and intelligence agencies to leverage best practices and suggest continuous refinement of security policies, standards and procedures to facilitate compliance
• Help develop and promulgate security policies and best practices, in collaboration with Legal/others, to buy down risk at our owned and operated venues and festivals using tools, technologies and processes/procedures in the areas of but not limited to emergency operations plans and procedures; hostile vehicle deterrence; search technologies and screening lanes to preclude the entry of weapons and explosives into a venue or surrounding the venue perimeter; use of CCTV as well as proper training and policy implementation to include bomb and active assailant protocols
• Perform security audits and risk vulnerability assessments of EMEA venues and operations to identify potential concerns, prioritize operational gaps, and identify necessary corrective actions to ensure efficient protective capacities and consistent delivery of adaptive, proactive risk assessment and mitigation strategies
• Assist the CSO with comprehensive compliance efforts relating to the regulatory and operational practices of the region and provide security and counterterrorism advice and assistance to respective Division leadership to include the Presidents, COOs, General Managers and Security Directors
• Prepare operational and situational reports to assist in security planning, deployment and the development of risk mitigation measures to be implemented at venues
• Assist the CSO to identify venue specific security goals, objectives and metrics consistent with the greater Live Nation corporate strategic plan
• Participate in brainstorming, ideas generation, and budget/operations planning sessions with the Senior Director International, the CSO and other Global Security leaders to set priorities and goals for each year, solve identified problems, and prioritize/plan activities
• Identify appropriate security technologies and solutions and assist with vetting outside vendors and resources in order to positively impact security operations and enhance fan experiences and business objectives
• Collaborate with Live Nation Global Security training and intelligence partners, Divisions/venue leadership, at risk personnel and various security vendors to develop and implement a cost-efficient, risk-based methodology to enhance existing venue/site security measures and achieve procedural and operational consistency
• Collaborate in the development of an enterprise-wide and consistent incident reporting/management and crisis communications process. Coordinate incident management and emergency response programs with cross-Division leadership and affected Live Nation executives and stakeholders. Be the focal point for EMEA security incidents and lead incident response activities effectively with stakeholders as required
• Oversee compliance and maintenance of security incident records; provide documentation in support of incident response and analyse trends or emerging concerns
• Facilitate and maintain relationships with regional, national/federal and international law enforcement and related government agencies in support of global security and venue operations
• Assist Live Nation Global Security partners to ensure consistent fulfillment of critical security requirements and other related duties, as assigned by the CSO or Live Nation executive leadership

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion. You will be working in an inclusive environment and be encouraged to bring your whole self to work. We will do all that we can to help you successfully balance your work and homelife. As a growing business we will encourage you to develop your professional and personal aspirations, enjoy new experiences, and learn from the talented people you will be working with. It’s talent that matters to us and we encourage applications from people irrespective of their gender, race, sexual orientation, religion, age, disability status or caring responsibilities.

The Company

Live Nation Entertainment is the world’s leading live entertainment company, comprised of global market leaders: Ticketmaster, Live Nation Concerts, and Live Nation Media & Sponsorship. Ticketmaster is the global leader in event ticketing with over 500 million tickets sold annually and more than 12,000 clients worldwide. Live Nation Concerts is the largest provider of live entertainment in the world promoting more than 40,000 shows and 100+ festivals annually for nearly 4,000 artists in over 40 countries. These businesses allow Live Nation Media & Sponsorship to create strategic music marketing programs that connect over 1,000 brands with the 98 million fans that attend Live Nation Entertainment events each year. For additional information, visit www.livenationentertainment.com

APPLICATION DEADLINE: 19th January 2022.We revise the right to close applications at any time.