Development Manager

Job content

Job Description This is a great opportunity to join a team who is passionate about giving customers the best delivery and collection proposition when shopping our General Merchandise and Tu clothing ranges. Our aim is to give our customers fulfilment options that meet their changing needs, whether that is a speedy delivery, a short time window, a value option, or a convenient store collection location, so that they love shopping with us and keep coming back for more. We’re looking for someone who loves creating great experiences for customers and can use their problem-solving, organisation and people skills to develop solutions that work brilliantly for our colleagues and business. To get to the best solutions, we believe in a collaborative approach working cross-functionally with the operation, Data & Insight, Tech and Commercial, to name a few. We know that having a diverse group of individuals with different backgrounds and experiences help us to get the best solutions for our customers. More about the role: Project management: Manage initiatives that improve our proposition and help to optimise our final mile operation, working cross-functionally with the team to define, trial and ultimately roll out solutions. Explore opportunities: Work with the team to id entify opportunities to improve the proposition and unlock efficiencies in our final mile operation, to drive sales and reduce our cost to serve. Problem solving: Take a positive approach to overcoming obstacles to find solutions that support our goals Financial impact: Understand the financial impact of the initiatives we are developing, whether that’s the potential to increase sales and conversion, or reduce cost by making our operation more efficient. Change impact : Assess the broader impact of the initiatives we are developing and how they may affect other functions, understanding how we can successfully land sustainable change. Drive delivery - Ensure initiatives are delivered at pace, tracking progress, identifying and mitigating risks, providing project updates, managing financial impacts and keeping stakeholders informed/engaged. Collaborative working: Work collaboratively with other teams and in partnership with the operational teams to drive development at pace. Leadership : Driving the delivery of projects using strong communication, flexibility and the right balance between driving the project and taking people with you, exhibiting our values and agilities . More about you: Customer focused with experience of putting the customer at the heart of a solution Change mindset and problem-solving abilities to be able to deliver improvements within fulfilment (home delivery and store collection) Excellent written and verbal communication skills Strong numerical ability to work with the teams to understand the potential impact and actual impact of a change to the proposition and/or the operation to support robust data-driven decision making Understand and successfully manage diverse business relationships, comfortable working in a matrix organisation Able to think differently: A rounded skill set enabling you to see a proposition, question or challenge from every angle (customer, competitor, market, commercial, operational) allowing you to identify business improvements opportunities which will benefit the customer, sales, operating model and profit A strong focus on delivering a great experience for our customers Financial and commercial acumen, able to understand cost and margin drivers within the business and impact of any proposed changes A flexible thinker allowing you to approach a problem from a quantitative or qualitative position to help to build compelling business cases underpinned by insightful arguments Able to drive change in our business: Comfortable using a variety of styles to either influence other teams to prioritise solutions to issues or to fully manage an initiative from idea inception through to project delivery. Results delivery in this role may take many forms Able to work effectively across many different business teams and functions. Able to simplify a problem or ask and communicate with many different types of stakeholder or teams throughout the business A strong team player: Assertive, challenging and confident with well-honed inter-personal skills Action-orientated, resilient and persistent, including when faced with difficulties or setbacks Holds others to account and uses feedback and frank conversations to improve performance An ability to communicate complex ideas in a simple way to wide audiences Work with energy and pace. Collaborate to win and be a positive influence on the team. Work-life balance is important to us, so we offer our colleagues as much flexibility as possible in line with the needs of their role. We trust them to decide how, where and when they work, combining remote and collaborative working with a flexible approach to hours, giving them plenty of time and space for life outside of work whilst delivering against our business goals. At Sainsbury’s, we’re a proud equal opportunities employer that values diversity and inclusion at every level of our business. Because when people bring their true selves to work, powerful innovation takes shape. Just know that whoever you are, we are your Sainsbury’s. LI-MB2