Deputy Service and Quality Manager

☞ Nottingham University Hospitals NHS Trust

View: 102

Update day: 07-05-2024

Location: Nottingham East Midlands

Category: Executive management Science Labor Pharmaceutical / Chemical / Biotech

Industry: Healthcare

Job type: Full-time, Permanent

Salary: £45,753 - £51,668 a year

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Job content

Job overview

An opportunity has arisen for a highly motivated and enthusiastic HCPC registered candidate to join the Cellular Pathology Service. This role combines Quality Management responsibility for the Cellular pathology service as well as service management for the HMD team who are based at Nottingham City Hospital.

From a quality manager perspective you will be working across all the Cellular Pathology services and interacting with the other Pathology disciplines on aspects of quality, governance, risk, safety and continual improvement. As the Deputy Service manager for HMD you will work closely with the clinical lead, Histopathologists, the technical and A+C team in developing a Specialised Integrated HMD Service.

The role is available on a permanent basis and working hours are within 8.00 a.m. to 5.30 p.m.


Main duties of the job

The post holders’ main role is to lead the continual improvement of the quality management and patient safety systems, including quality training, audit and change management processes. In particular, the post holder will support service in the maintenance of United Kingdom Accreditation Service (UKAS) and other appropriate accreditation and regulatory requirements e.g. Human Tissue Authority (HTA) and Screening Quality Assurance Services (SQAS)

They will also be responsible for. A significant sub-division of the service providing leadership, management and specialist scientific guidance. The post holder will manage the delegated budget for the area.

The successful candidate will also be required to be familiar with risk management processes, incident investigation and management processes, performing trending analysis and producing regulatory performance reports for Cellular Pathology and pathology Care group meetings.


Working for our organisation

Cellular Pathology is based across both campuses with 30 Consultant Histopathologists, 17 speciality trainees, 20 A+C staff and 121 technical staff. Services include Bereavement and Mortuary; diagnostic Cytology; Histopathology; HMD; Specialist labs Neuro and paediatrics; photography and Translational Research.

The department is actively planning a move to digital pathology in the autumn of this year with a roll out across all specialities in the following 12 -1 8 months, during this time pathology will also be implementing a new LIMS system and introducing new equipment as part of a Managed Service Contract.

In addition to the below summary you need to familiarize yourself with full Job Description and Person Specification documents attached to this advert.


Detailed job description and main responsibilities

The post holder will be a member of the departmental management team and assist in the delivery of a quality driven, cost effective, patient focused service. To provide that service in a manner commensurate with scientific and clinical professions within pathology.

They will also be responsible for a significant sub-division of the service providing leadership, management and specialist scientific guidance. The post holder will manage the delegated budget for the area.

The post holder will be expected to manage the area, leading others to perform (and where appropriate performing) specialised analyses of pathological samples using various technologies and reporting the results as appropriate.

The post holders’ main role is to act as Quality Manager for the service and will have delegated responsibility for the planning, implementation, maintenance and monitoring of the departmental Quality Management System (QMS), reporting on progress to senior laboratory management. The Quality Manager, in conjunction with the Operational Head of Service and Pathology Quality, Training and Health and Safety Manager shall contribute to the development of the QMS as required by national accreditation organisations and in line with the Pathology QMS. Any recommended improvements to the QMS will be fed to the Pathology quality team to ensure a consistent improvement in service.

The post holder will be leading Cellular Pathology wide activities for their specialty area according to the needs of the Department.

Person specification

Training and qualifications

Essential criteria
  • MSc Postgraduate qualification (or equivalent Demonstratable experience)
  • Evidence of training within a health setting that leads to registration with a statutory body such as HCPC
  • Evidence of higher specialist training in appropriate area (Quality Management), gained through short courses or distance learning to post graduate level

Experience

Essential criteria
  • Extensive specialist experience of Quality Management and managing Quality Issues at a service level, including performance management and monitoring and complaints investigation handling.
  • Significant experience of effectively managing day to day HR process e.g. appraisal and absence management
  • Significant experience of laboratory accreditation standards and assessment visit requirements.
Desirable criteria
  • Able to demonstrate knowledge of financial management and budgetary control.
  • Experienced in used of electronic quality management databases and DATIX

Planning and organisation skills

Essential criteria
  • Able to carry out workforce planning for a section of the service. Able to organise a broad range of programs pertaining to a section. Able to develop strategies to meet objectives and workload demand.

Analytical and Judgemental skills

Essential criteria
  • Judgements involving a range of highly complex facts or situations, which require analysis, and interpretation of a range of options.
  • Ability to deliver, monitor and plan services at an Operational level

Bring your whole self to work for us at NUH. We love diversity and we value your difference, your unique skills, knowledge and experience. Becoming one of our people may realise your potential, helping us to raise our performance in delivering world class healthcare to the diverse patient populations we serve.

We particularly welcome applications from people who identify as Black, Asian and Minority Ethnic, or Disabled, as we are currently under-represented at NUH.

Closing Dates: Please submit your application form as soon as possible to avoid disappointment; we reserve the right to close vacancies prior to the published closing date if we receive a sufficient number of completed application forms.

Communication: All communication related to your application will be via the email address you have provided. Please ensure you check your email account including your junk email regularly.

Easy read application: if you have a disability and find it difficult to complete our online application form, you can apply via our easy read application which you can find on the intranet https://www.nuh.nhs.uk/easy-read-job-application

Salary: The quoted salary will be on a pro rata basis for part time workers.

Disability Confidence: All applicants who have declared a disability and who meet the essential criteria for the post will be shortlisted.

At Risk of redundancy: NHS employees within the East Midlands who are ‘at risk’ of redundancy will be given a preferential interview where they meet the essential criteria of the person specification.

Skilled Workers Visa: We welcome applications from individuals who require a skilled worker visa in line with the Home Office regulations. NON-UK/NON SETTLED candidates may not be appointed, if a suitably qualified and skilled UK/SETTLED candidate is successful at interview stage as it is unlikely that the Trust is able to satisfy the Home Office Visa requirements

ID and Right to work checks: NUH authenticate all ID and right to work documentation such as passports, visa’s and driving license through a system called Trust ID. NUH will scan your ID and right to work documentation in to the Trust ID system at your face to face ID appointment. The system will run a check against the key security features within your documentation. The system will provide us with an outcome of your check which will be stored securely on your personal file along with all other pre-employment check documentation.

Consent:

  • Transfer of information: If I have previous NHS service - I consent to the transfer of my Electronic Staff Record (ESR) data between this and other NHS Trusts. I also consent to the Occupational Health Departmentconfidentially accessing my occupational health records from my current or previous employer in order to check the status of my vaccinations, immunisations s and screening tests as relevant to the post. I understand this is an automated process and the information will only be used for these purposes prior to me taking up the position at NUH.
  • Disclosure and Barring Service: Your post maybe subject to a DBS check which incur a cost dependent on the level of check required (£45 for enhanced and £28 for standard). I agree to reimburse Nottingham University Hospitals NHS Trust the cost of a Disclosure and Barring Service (DBS) check if it is required (by deduction from first month’s pay). Should I decide to withdraw from my job offer, I agree to reimburse Nottingham University Hospitals NHS Trust the cost of the DBS check undertaken by cheque or other agreed method.
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Deadline: 21-06-2024

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