Delivery Manager

Job content

Summary

About the job

You’ll ensure teams have the right environment to deliver the vision, products and services. You’ll help teams collaborate, communicate and focus on what is most important. You’ll work at the heart of teams to provide direction within a service or portfolio. You’re accountable for building, motivating, supporting and facilitating teams as well as removing obstacles and blockers that get in their way. You’ll challenge approaches inside and outside of the team they are working with.

Job Description

The role? as a Delivery Manager at DIT?you’ll ensure teams have the right environment to deliver the vision, products and services. You’ll help teams collaborate, communicate and focus on what is most important. You’ll work at the heart of teams to provide direction within a service or portfolio. You’re accountable for building, motivating, supporting and facilitating teams as well as removing obstacles and blockers that get in their way.

You’ll challenge approaches inside and outside of the team they are working with and facilitate a focus on the outcome.??

What you’ll do?

We’re looking for Delivery Managers to support products and services and work streams at varying stages of maturity (from discoveries through to live ), helping these teams deliver in line with the strategy and in synch with one another. You’ll work closely with and support service owners, product and platform leads, who provide leadership to multiple product teams in line with the department’s priorities of trade, investment and export promotion, and supporting the UK’s agenda for a Global Britain. In this role you will:??

Work with fellow Delivery Managers to focus teams on what is most important to the delivery of our products and services and work streams?

Enable teams to deliver as part of a portfolio and/or programme, actively identifying and managing dependencies and obstacles??

Work with user researchers, business analysts and data colleagues, in particular performance analysts, to maintain an overview of performance against the programme and portfolio of products and services?

Collaborate with fellow Delivery Managers and business operations colleagues to manage resourcing and reporting, and to focus teams on what is most important to the delivery of the services?

Build and lead new teams, including virtual teams, ensuring they are motivated, collaborating and working well

Encourage and facilitate continuous improvement of the delivery teams in the products and services within the wider DDaT portfolio.

Responsibilities

Essential skills and experience

As a Delivery Manager you’ll have a deep understanding of agile and lean practices and make judgements on the use of appropriate tools and techniques for your environment. You’ll have proactively managed dependencies, identified and managed priorities, overcome obstacles and got the best value against constraints. You will have also managed risks, budgets and people.

You know how to coach and lead teams in Agile and Lean practices. You are a recognised expert that advocates these approaches, continuously reflecting and challenging the team. You can create or tailor new ways of working; you are always innovating

You can listen to the needs of technical and business stakeholders and interpret them. You can manage stakeholders’ expectations and be flexible. You are capable of proactive and reactive communication. You can facilitate difficult discussions within the team or with diverse senior stakeholders.

You can facilitate the delivery flow of a team, managing the pace and tempo. You can actively address internal and external risks, issues and dependencies including where ownership exists outside the team.

You can identify and challenge organisational processes of increasing complexity and those processes that are unnecessarily complicated. You can add value and can coach the organisation to inspect and adapt processes. You know how to guide teams through the implementation of a new process.

You understand the environment and can prioritise the most important or highest value tasks. You can use data to inform planning. You can manage complex internal and external dependencies. You can provide delivery confidence. You can remove blockers or impediments that affect plans and can develop a plan for difficult situations. You ensure that teams plan appropriately for their own capacity.

You know how to bring people together to form a motivated team. You can help to create the right environment for a team to work in and can empower them to deliver. You can recognise and deal with issues. You can facilitate the best team make-up depending on the situation.

Desirable Skills And Experience

Understanding of the government digital landscape and the GDS Service Manual

Previous experience working in a government digital team

Previous experience managing virtual teams

Demonstrable experience of taking responsibility for relationships with contracted suppliers and negotiations

Experience of how to negotiate, influence or set budget and business cases in complex environments.

Experience of multiple parts of the product life cycle, and appropriate deliverables for each phase.

Benefits

• Learning and development tailored to your role
• An environment with flexible working options
• A culture encouraging inclusion and diversity
• A Civil Service pension
  

Things you need to know

Security

Successful candidates must pass a disclosure and barring security check.

Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check.See our vetting charter.

People working with government assets must complete basic personnel security standard checks.

Selection process details

Interviews? ?

At the?interview stage?for this role, we assess your delivery management specialist experience, outlined in the above role description and below, testing your ability through relevant assessments and ask you questions around behaviours and technical skills. If you’re successful in?passing the first stage interview, we’ll then invite you back for a second interview.??

Technical Skills?

The first interview will contain a scenario?exercise?which will allow you to show your product?technical skills?and illustrate it with examples from your?career. The scenario will be shared with you the day before?to allow you to reflect.?No presentation is necessary.?After that we will evaluate on the behaviours shown below.?

Successful candidates will be invited to a?second?interview where?they?will be asked to?prepare a?short?presentation featuring some case studies?from your career?and how they have?reflect?your technical?skills. This will be followed by a series of questions to?probe?this further so we can understand your skill levels.??

We’ll assess you against these technical skills during the selection process:?

Agile and Lean practices

Commercial management

Communication skills

Understanding of Digital, data and technology standards outside Delivery management discipline

Financial management

Product/ service life-cycle perspective

Maintaining delivery momentum

Making the process work

Planning

Team dynamics and collaboration

To inform the presentation,?we will send those?who reach the second stage?a?full?description?of the level we’re expecting against?all?of?these?skills.?Those relevant to stage one?are?already?included?above?in the “Essential skills” section.?? ?

Behaviours?

We’ll assess you against these behaviours during the selection process:?

Changing and improving

Developing self and others

Delivering at pace

SC Clearance Details

All security clearances require you to provide evidence of your UK footprint where you have been physically present in the UK.

The requirement for SC clearance is to have been present in the UK for at least 3 of the last 5 years.

Failure to meet the residency requirements will result in your security clearance application being rejected.

If you require SC clearance you will need to provide evidence of the below requirements.

Checks Will Be Made Against

departmental or company records (personnel files, staff reports, sick leave reports and security records).

UK criminal records covering both spent and unspent criminal records.

your credit and financial history with a credit reference agency.

Security Services record.

Location Details

The role will be based in either London or Cardiff and may require occasional travel to other DIT Offices. Please be aware that this role can only be worked from within the UK and not overseas.

Informal hybrid working arrangements will be available as agreed with the vacancy manager and in line with the requirements of the role.

Most DIT employees will be working a hybrid pattern, spending 2-3 days a week (pro rata) in the office, on average. Commuting costs to meet this requirement and travelling to the main office location will not be covered by DIT, however commuting costs will be covered for travel to a DIT office which is not the employee’s main office location under the Department’s Travel and Expenses Policy.

Feedback will only be provided if you attend an interview or assessment.

Nationality requirements

This Job Is Broadly Open To The Following Groups

• UK nationals
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the Republic of Ireland
• nationals from the EU, EEA or Switzerland with settled or pre-settled status or who apply for either status by the deadline of the European Union Settlement Scheme (EUSS)
• relevant EU, EEA, Swiss or Turkish nationals working in the Civil Service
• relevant EU, EEA, Swiss or Turkish nationals who have built up the right to work in the Civil Service
• certain family members of the relevant EU, EEA, Swiss or Turkish nationals

Further information on nationality requirements

Working for the Civil Service

The Civil Service Code sets out the standards of behaviour expected of civil servants.

We recruit by merit on the basis of fair and open competition, as outlined in the Civil Service Commission’s recruitment principles.

The Civil Service embraces diversity and promotes equal opportunities. As such, we run a Disability Confident Scheme (DCS) for candidates with disabilities who meet the minimum selection criteria.

Apply and further information

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Contact point for applicants

Job contact :Name : ddat.recruitment@trade.gov.ukEmail : ddat.recruitment@trade.gov.ukTelephone : N/A Recruitment team :Email : ddat.recruitment@trade.gov.uk