Customer Support Assistant
View: 104
Update day: 07-05-2024
Location: Gateshead North East
Category: Other
Industry:
Job type: Full-time
Salary: £18,000/yr - £18,000/yr
Job content
We’re hiring!
If you’re a self-starter with bags of energy, great communication skills and a passion for music and singing, you will want to know about the role we’re looking to fill in our team. It’s a great opportunity to be trained in-the-job and learn a range of skills across a busy and creative business.
Customer Support Assistant
We’re looking for a proactive, creative and collaborative team player with great communication skills and commitment to providing exceptional customer service. You will be part of a friendly team in a busy digital music education business where teamwork and creative collaboration are the order of the day.
You will have a key role in supporting customers on the phone, by email, and in supporting the wider staff team across the business. This role will give you an unparalleled opportunity to develop new skills and learn about different aspects of operations within a small business because we will train you as you go.
In an ideal world the successful candidate will also have some design skills and be able to create digital and print materials, or videos (using Adobe Creative Suite or similar). You will also be required to prepare regular customer service reports for the management team.
We welcome and encourage applications from people from Black, Asian and Ethnically Diverse backgrounds, people with a lived experience of disability, and people from the LGBTQIA+ community.
Annual salary £18,000, generous holiday allowance and other benefits
Full-time 37.5 hours per week
Gateshead, Tyne and Wear
Download the full job specification on our site: https://www.singup.org/jobs
Applications by CV plus covering letter to support@singup.org explaining your suitability for the role and demonstrating how your skills and experience match the job specification
Closing date: 12pm, 21 July 2021
By submitting your application, you are consenting to your details being processed by Sing Up in accordance with this notice and our Privacy Policy.
About Us
Sing Up makes transformative change happen in school to enhance children’s development and learning through the power of singing. Developed by teachers and experts, we have been supporting schools’ singing for over a decade, and today Sing Up is used by teachers around the world.
Our digital platform provides schools and educators with the complete singing experience, helping to deliver cross-curricular classroom learning and acting as a foundation for music across the school. Sing Up is passionate about giving all children and young people opportunities to sing – for personal enjoyment, to support learning and to help them to develop lasting tools to express themselves with confidence and creativity.
Deadline: 21-06-2024
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