Customer Supply Chain Manager

Job content

A great British food company
Premier Foods is one of Britain’s biggest listed food companies, employing over 4,000 colleagues at 15 manufacturing sites and offices up and down the country.
Many of our brands have been part of UK life for more than a century and you’ll find them in 94% of British households.

Customer Supply Chain Manager
Based in Lutterworth but working from home currently due to Covid.
12 month FTC

Working with the Customer, Commercial and Supply Chain teams, the role requires:
To provide the key interface between Premier Supply Chain, the Commercial functions and our Customers
To be the one point of contact or supply chain contact/escalation point for all matters relating to the customer
Maintain Commercial and Supply Chain alignment for aspects relating to our Customers
Develop high value relationships with operations team to gain support for initiatives
To lead and deliver cost to serve improvement initiatives both for Premier only benefit and in conjunction with the commercial team for mutual benefit with our customers when advantageous to do so.
Continuous Service Improvement

What you will be doing

To drive performance and effectiveness in the following key areas of our business:
To maximise supply chain efficiencies by removing cost from the overall chain
Ensuring both Customer and Premier supply chains are optimised and aligned
Identify, develop and implement strategic initiatives in collaboration with our customers, including cost benefit analysis and facilitate cross-functional team involvement to ensure alignment
Identify, develop and implement business process improvements
Negotiate (in conjunction with Commercial where appropriate) financial and process trade-offs with customers in order to deliver cost and service improvements
To establish and maintain effective customer relationships in enabling the development and implementation of collaborative, commercially aligned ‘win-win’ improvement strategies and Joint Supply Chain Plans.
Regular Supply Chain service reviews with Customers and commercial teams.
Ensure continual awareness of industry best practices and potential future initiatives
To supply finished goods and services to the customers.

What we need from you:
Minimum of two years supply chain experience with a sound knowledge of logistics operations, sales strategy, systems, manufacturing.
Experience of Retail businesses
Sound grasp of the FMCG industry, ideally within the food market
Good analytical skills.
Strong communication and influencing skills at all levels
Confident presenter with ability to vary style accordingly
Ability to analyse and make data driven decisions
Excellent planning and organising skills
Computer literate – especially spreadsheets
Good commercial and financial awareness
Good relationship building
Strong emphasis on customer relationship management

What we offer you in return:
Competitive salary
Car Allowance
Bonus
PMI
Up to 7.5% pension
Life assurance
Wide range of online and in-house training
Access to an employee discount scheme, with access to hundreds of nationwide retailers

Our much-loved brands include Mr Kipling, Cadbury, Bisto, Batchelors, Ambrosia, Sharwood’s, Oxo, Loyd Grossman, Homepride and McDougall’s, with some supported by our strategic partnerships with Mondelez and Nissin.