Customer Success Manager

☞ be:technology

View: 107

Update day: 31-05-2024

Location: Chorley North West

Category: Sales

Industry: IT Services IT Consulting

Position: Mid-Senior level

Job type: Full-time

Salary: £40,000 - £45,000

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Job content

Position: Customer Success Manager

Location: Chorley

Salary: £40,000 - £45,000

The ideal candidate will have impeccable relational skills and can create win/win environments for all parties that he or she works with. This candidate will be responsible for providing an excellent customer service experience and help customers achieve their desired goals.

Responsibilities

  • Own overall relationship with assigned clients
  • Ensure retention and satisfaction of all assigned clients
  • Aid clients in achieving their goals
  • Addressing customers’ needs and concerns effectively to maintain strong relationships

Qualifications

  • Existing experience working within IT services and IT consulting
  • Experience in customer success
  • Strong written and verbal communication skills
  • Detail oriented and analytical
  • Demonstrated ability to increase customer satisfaction

Benefits

  • Life assurance
  • Health Care plan
  • Training and development opportunities
  • Company pension contributions
  • Clear progression plan
  • And more!

If the above sounds of interest and you’d like to find out more, please apply with your most up to date.

PLEASE NOTE: YOU MUST BE LOCAL AND HAVE THE RIGHT TO WORK IN THE UK - 100% OFFICE BASED ROLE

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Deadline: 15-07-2024

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