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Customer Service Representative
View: 106
Update day: 13-05-2024
Location: Chester North West
Category: Other
Industry: Staffing Recruiting
Position: Mid-Senior level
Job type: Full-time
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Job content
- Immediate start |Temp to perm for the right candidate
- Manage the entire order-to-delivery process of products ensuring orders are entered accurately and in a timely manner.
- Coordinate with hauliers to book deliveries and ensure agreed delivery time lines are met.
- Administer and process orders in accordance with the current terms and conditions of sale.
- Plan and organise the movement of finished products to meet the requirements of customers.
- Provide support to customers on a regular business hours
- Investigate, check, and process credit applications and customer complaint settlements professionally.
- Collaborate with the Customer Service Manager by providing ad hoc analytic and planning data as required.
- Commercial awareness, with experience in customer service or distribution services.
- Ability to add value through the communication and understanding of key metrics, and effectively deliver objectives.
- Strong organisational and time management skills, ensuring deadlines are met throughout the end-to-end process.
- Excellent communication and interpersonal skills, with proven administrative abilities and a persuasive and influencing nature.
- Exceptional telephone manner and proficiency in data recording.
- Problem-solving skills to resolve diverse customer issues logically and effectively.
- Ability to remain calm and focused under pressure.
- Dynamic and adaptable, capable of dealing with shifting priorities.
- Temp to perm
- Chester location
- Excellent organisation
Brand: PP
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Deadline: 27-06-2024
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