Customer Service Operations Specialist

☞ Harris Jones Recruitment Ltd

View: 107

Update day: 11-06-2024

Location: Richmond South East

Category: Other

Industry:

Job type: Contract

Loading ...

Job content

Customer Service Specialist - International Company

This role is based in Richmond, Surrey - £40,000

(This role will be office based in line with Covid safety measures)

12 month contract to start in July/August 2021

As an established, growing company the role of Customer Service Specialist is an integral part of the company. You will enjoy working in attractive riverside offices in central Richmond, representing a leading US manufacturer with an enviable USD 1 billion plus annual sales posting.

This is a 12 month contract covering maternity leave and you will join an established, international team. Training will be given but you will have experience of giving exceptional customer service to a range of international customers and strong working knowledge of SAP.

As Customer Service Specialist you will be responsible for:

  • Maintaining strong commercial relationships with diverse customers across Europe, Middle-East, North Africa and India, coordinating the information flow to/from the company in London and production facilities in USA, Canada and France (Sales Managers, Production Scheduling, Transportation and Credit)
  • Receiving, entering and controlling price and volume of orders, using the company’s (SAP) ERP system
  • Monitoring and adjusting inventory levels at consignment warehouses at European ports, working closely with the company’s logistics contractor in Germany
  • Cross company communication with France, US, Canada.
  • Providing basic office support to 2 London-based Sales Managers

The successful candidate for the role of Customer Service Specialist will:

  • Be degree educated (or equivalent)
  • Have fluent written and spoken English
  • German (desirable)
  • Have proven customer service experience in an international commercial environment
  • Be an experienced user of SAP, ERP system, plus PC software such as Microsoft Office (especially Excel)
  • Be a self-starter, capable of working alone at times

    • In return the Customer Service Specialist will receive a basic salary of £40,000 (dependent on skills and experience) 25 days holiday plus bank holidays.

    Loading ...
    Loading ...

    Deadline: 26-07-2024

    Click to apply for free candidate

    Apply

    Report job
    Loading ...
    Loading ...

    SIMILAR JOBS

    Loading ...
    Loading ...