Customer Service Coordinator

☞ The Recruitment Co.

View: 102

Update day: 13-05-2024

Location: Daventry East Midlands

Category: Other

Industry: Staffing Recruiting

Position: Entry level

Job type: Full-time

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Job content

Essential Responsibilities

Customer Service CoordinatorHybrid Working18.30 per hourLong term Temporary contractBased in Daventry, NorthantsMonday to Friday 8am until 4.30pmOur Daventry client, a global leader in capital goods are looking for a Sales Coordinator In this role you will be responsible for responding to customer needs from processing the order, to delivery, and invoicing to the dealer.
  • Actioning back orders
  • Follow-up of back orders
  • Advising parts availability and prices
  • Responding to emails
  • Actioning out-going calls
  • Completing back order reports
  • Investigating claims and return requests
  • Submitting pricing requests
  • Placing orders
Qualifications/Requirements
  • Excellent organisational skills
  • Excellent communication skills
  • Good knowledge of the Microsoft Office packages with focus on Excel
  • Knowledge of Agricultural background is beneficial but not essential
  • Management of priorities
  • Knowledge of software-applications
  • ’Team Player’: Show resolve to change the culture of the company by working collectively with peers and others to resolve issues and communicate solutions to help promote the brand image
  • Self-starter, demonstrates initiative, proactivity and commitment to increase dealer satisfaction
  • Stress resistance with the ability to work under pressure
Please apply in the first instance with a copy of your CV CPDaventry

The Recruitment Co. is an equal opportunities employer and we’re committed to diversity and inclusion in the workplace.
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Deadline: 27-06-2024

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