Customer Service Assistant

☞ Londis, Eastbourne

View: 112

Update day: 11-06-2024

Location: Eastbourne South East

Category: IT - Hardware / Networking IT - Software Information Technology Part-time

Industry:

Job type: Full-time, Part-time

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Job content

A family-run Londis convenience store in the heart of a great local community our store services its customers many needs, from Groceries to Confectionary, Alcohol and Hot Drinks & Food for those that pass along Grove Road, Eastbourne.

The store is open 7 days a week from 7am to 10:00pm, shifts times will vary between morning and afternoon.

Customers are at the heart of everything we do. We’ll be depending on you, as the face of our Store, to serve our customers to the utmost standards

  • Get to know your customers, greet them with a smile and serve them with pride
  • Take time to listen, and help out wherever you can
  • Make decisions that are right for our customers
  • Be passionate and knowledgeable about our products and services
  • Always be there, on time and properly presented.

The Role

The role consists of the following working hours. There is some flexibility with current staff open to change shifts around. This is only indicative:

The role of a Store Assistant involves a range of tasks, including advising and serving customers, moving and replenishing stock, carrying out housekeeping activities and handling cash and card transactions according to set procedures.

It’s a fast-paced environment, and everyone understands exactly what needs to happen to make the store a success – and gets on with doing it.

Full training will be given however experience within a shop setting is required also basic computer and numerical skills are desirable.

The ideal candidate will also be flexible and available to cover shifts if necessary (appropriate notice will always be given).

Requirements

Essential

  • Previous experience working in a supermarket/convenience store
  • Good communication skills.
  • Have an interest in helping people.
  • Willingness to learn and develop.
  • Have good IT skills.
  • Good numeracy skills.
  • Like working as part of a team.
  • Well-presented, polite and tactful.
  • Can handle complaints in a calm manner.

Application deadline: 24/07/2021

Expected start date: ASAP

Job Types: Full-time, Part-time

Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Weekends

Experience:

  • customer service: 1 year (preferred)

Work remotely:

  • No
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Deadline: 26-07-2024

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