Customer Service Apprenticeship Level 2

☞ NUFS KITCHEN LTD

View: 102

Update day: 03-06-2024

Location: Cleethorpes Yorkshire and the Humber

Category: Consulting / Customer Service

Industry:

Job type: Apprenticeship

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Job content

Our customer service apprentice will perform a wide range of duties in the fast-moving environment.


Closing date: 28 Feb 2022

Apprenticeship summary

  • Weekly wage

    £138.60 to £267.30

    Wages explained

    Apprentices are paid for their normal working hours and training that’s part of their apprenticeship (usually one day per week).


  • Working week

    Monday - Sunday Flexible Hours

    Total hours per week: 30.00

  • Expected duration

    52 weeks

  • Possible start date

    01 Mar 2022

  • Date posted

    today

  • Distance

    140.2 miles

  • Apprenticeship level

    Intermediate
    Level 2 (GCSE)

  • Reference number

    VAC001803564

  • Positions

    1 available

  • Greeting customers
  • Processing food and drink orders
  • Answers questions about menu items, ingredients, and pricing
  • Prepares bills and processes payments
  • Passes customer orders along to kitchen staff for preparation
  • Serves food and drink orders
  • Clears and cleans tables
  • Ensures that customers are satisfied with their orders
  • Empty bins
  • Restocks fridge
  • Maintains familiarity with menu items, specials, and restaurant information
  • Helps prepare food in the kitchen (when necessary)
  • Ensure the counter and front of house is clean, tidy and complies to food hygiene standards
  • In addition, any other relevant activities required by the business on an ad hoc basis

Requirements and prospects

Desired skills

  • Capable of multi tasking
  • Good communication skills
  • Have an awareness and understanding of health and safety
  • Food hygiene level 1 or above
  • Ability to work as part of a team
  • Be dependable and trustworthy
  • Ability to develop and maintain effective working relationships with colleagues and customers
  • Allergen awareness training
  • Be empathetic to the nature of the business and interested in the sector

Personal qualities

  • Reliable
  • Must be able to show commitment to the role and the company as a whole
  • Be enthusiastic with a strong desire to learn and be pro-active
  • Having the right attitude, work ethic and commitment to your education as well as your employment are essential requirements to this role
  • Good telephone manner
  • Ability to communicate with other colleagues
  • Ability to work independently on tasks and the use of initiative

Desired qualifications

Good standard of maths and English up to Level 1.

Future prospects

Full time permenant employment and the chance to advance within the company.

About the employer

Nufs Kitchen is a meal prep business currently based in Cleethorpes but delivering NATIONWIDE. We specialise in making nutrition stress free and easy by preparing healthy & tasty meals to suit each individual’s needs. We currently also provide for Cooperate businesses, Events & Offshore companies.

Employer

NUFS KITCHEN LTD

Address

Unit 1

Meridian Point, Kings Road

Cleethorpes

DN35 0FB

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Training

Training provider

Peach Orator Limited

Applications for this apprenticeship are being processed by Peach Orator Limited

Contact

Malcolm French 01266246583 Malcolm.French@peachtrainingsolutions.com

As the successful apprentice you will undertake a Level 2 Customer Service Practitioner apprenticeship standard to include assessment in Skills, Knowledge, and Behaviours, Functional Skills in maths and English (where applicable) and completion of your End-Point Assessment (EPA).

During your time on the apprenticeship programme, you will also be expected to complete and document 20% off-job-training.

Apprenticeship standard

Customer service practitioner

Level 2 (GCSE)

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Deadline: 18-07-2024

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