Customer Service Apprenticeship

☞ Business Waste

View: 105

Update day: 07-05-2024

Location: York Yorkshire and the Humber

Category: Consulting / Customer Service

Industry: Transportation Logistics

Job type: Full-time, Apprenticeship

Salary: £11,960 a year

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Job content

Want to get your foot on the career ladder but unsure where to begin? Get started with an Apprenticeship and develop valuable practical skills whilst also studying towards a qualification AND earning a wage!

We are looking for confident, ambitious people to join our highly successful and expanding business, working to ensure our reputation for great customer service is maintained. The role is in our fast paced Customer Service team, responsible for managing the day to day inbound enquiries from our 15,000 customers. Our perfect candidate has an eye for detail, a methodical approach, and a passion for exceptional customer service.

Business Waste Ltd is a waste management broker based in York who provide a complete national service and handle all types of waste for all types of organisations. We are dedicated to supporting our clients with waste collection, legal advice, and reducing their environmental waste impact at the lowest possible price.

Key Duties:

Processing and recording customer orders
Dealing with enquiries via e-mail and telephone
Placing and recording supplier orders
Sales order processing
Preparing order despatch
Using office equipment- PC, phone etc

Working Week

Monday – Friday 9:00am – 5:30pm

Location

York, YO31 7RE

Qualifications

A minimum of 5 GCSE’s Grade C (or 4) and above Including Maths, English and ICT.

Desired Skills

Good communicator- clear and professional phone manner

Prioritising and time-management skills

Good standard of English and Maths

Organisational skills

Personal Qualities

Motivated and results-driven

Friendly and approachable

Comfortable in busy environments, working to deadlines

Flexible and willing to help

Salary

Wage increases on a quarterly basis:

Q1 - £200 per week

Q2 - £220 per week

Q3 - £240 per week

Q4 - £260 per week

Job Types: Full-time, Apprenticeship

Salary: £11,960.00 per year

Benefits:

  • Bike to work scheme
  • Casual dress
  • Company events
  • Discounted or free food

Schedule:

  • Monday to Friday

Work remotely:

  • Temporarily due to COVID-19
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Deadline: 21-06-2024

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