Customer Service Advisor

☞ Jones & Chapman

View: 112

Update day: 11-06-2024

Location: Wirral North West

Category: Consulting / Customer Service IT - Software

Industry: Commercial Real Estate Staffing Recruiting Real Estate

Position: Associate

Job type: Full-time

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Job content

We’re looking for a highly motivated Customer Service Advisorto complement our fantastic team in our Lettings Support Centre in the Wirral, Merseyside. As our Customer Service Advisor you will provide property management and tenancy administration support services to branches, landlords and tenants.

What’s in it for you?
  • Up to £17,375(depending on experience)
  • Industry leading training and development
  • Demonstrable career ladder
  • Opportunities for progression
  • Support in training towards ARLA – NFOPPqualifications
  • Collaborative, rewarding and fun environment
  • Teamincentives
  • Understanding of operations within an estate agency business

Key Responsibilities Of a Customer Service Advisor

The main purpose of your role is to provide a property managementand tenancy administrationsupportservice to branches, landlords and tenants. You will also co-ordinate and liaise with contractors to ensure repair/maintenance works are carried out in time and to agreed standards and negotiate end of tenancy deposit settlements.

Skills and experience required to be a successfulCustomer Service Advisor:
  • Outstanding Customer Service skills
  • Solid administration skills
  • Resilient, positive, numerate and detail oriented
  • Organised and able to prioritise workload in a faced paced environment
  • Excellent verbal and written communication skills
  • IT literate (MS Office, internet, email systems)
The Connells Group, one of the largest and most successful estate agency and property servicesproviders in the UK. Founded in 1936 and with a network of over 600 branches nationwide, the Group combines residential sales and lettingsexpertise with a range of services including new homes, mortgage services, surveying, conveyancingand more!
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Deadline: 26-07-2024

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