Customer Service Advisor

☞ ECO

View: 107

Update day: 11-06-2024

Location: Boldon Colliery North East

Category: Consulting / Customer Service IT - Software

Industry: Automotive Staffing Recruiting Financial Services

Position: Associate

Job type: Full-time

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Job content

About Us

ECO is an ever-growing independent Outsourcer based in the North East and South Yorkshire, specialising in acquisition and customer service solutions for some of the UK’s leading brands.

Together with our Boldon and Sheffield centres, we have the capacity to house over 600 staff, providing innovative sales and customer service solutions to brands in the Energy, Gaming, Financial and Telecommunications sectors.

The role

We are currently seeking enthusiastic individuals to start work in our Boldon office for approximately 8 weeks before working remotely from home so a strong Wi-Fi connection is a must.

All equipment is provided to be able to work remotely from home.

Great customer service is our top priority, so this is a principle you must share with us!

You will become the ears that will spring into action in finding the best solutions for our customers; we want you to bring your personality, your passion and enthusiasm to create the best customer journey possible.

What do we need from you?
  • A strong customer relations background, creating the best experience for all of our customers is our top priority.
  • We need you to be focused and attentive to detail.
  • PC literate and the ability to use multiple systems.
  • The abilities to adapt quickly to different situations where multitasking is key.
  • Be the ears for our customers and proactively being responsible in giving them a solution.
  • To build relationships by being approachable, professional and always enthusiastic.
  • A desire to genuinely reach high levels of customer satisfaction.
Why ECO?
  • Salary of £18,500.00-£22,500.00 per year
  • Full time permanent roles
  • 22 days holiday per year
  • Fantastic development opportunities with 100% of our management team have worked their way from sales / customer service advisors to some of the most important roles within the business.
  • Full training provided
  • The opportunity to work with some amazing colleagues
Can you bring these things to the table? If so please get in touch as we’re eager to speak with you!
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Deadline: 26-07-2024

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