Customer Service Advisor

☞ Talent84 Ltd

View: 101

Update day: 07-05-2024

Location: Newcastle-under-Lyme West Midlands Newcastle upon Tyne North East

Category: Consulting / Customer Service

Industry: Administration

Job type: Permanent, full-time

Salary: £19,000 - £23,000 p.a

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Job description

Customer Service Advisor, Tyne and Wear
Salary £19,000 plus attractive bonus

We’re delighted to be working with this award winning professional services organisation who are currently looking to recruit a Customer Service Advisor to work within their prestigious offices just outside Newcastle.

As part of this team, you will be responsible for delivering efficient customer service and administration support and excellent service to internal colleagues and their clients. This a permanent opportuntiy to join an organisation that offers real career progression. This role would suit someone who is tech-savvy and able to learn new systems quickly and effeciently.

Duties will include:
- Provide excellent customer service via e-mail, telephone and internal messaging systems.
- Day to day use of Microsoft Office- Outlook, Word and Excel
- Provide technical support to clients
- Help manage the team inboxes
- Data organising/reporting
- Answering and making phone calls to advisers/clients regarding relevant queries
- Any other duties assigned within the team
- Any other reasonable request made by a Director/Manager of the Firm
- Working closely with other departments to ensure everything is managed accurately

Keen to hear from candidates who are organised, tech savvy & reliable and who are looking to step up into a busy administration role.

Salary £19,000 plus attractive bonus

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Deadline: 21-06-2024

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