Customer Service Advisor- Claims Handler

☞ FMG

View: 107

Update day: 01-06-2024

Location: Huddersfield Yorkshire and the Humber

Category: Insurance

Industry: Auto

Job type: Permanent

Salary: £18,525 - £19,976 a year

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Job content

Customer Service Advisor- Motor Insurance Claims

Salary: £18,525.00-£19,976 per year + bonus

Location:Huddersfield

Contract:Permanent


Are you passionate about customer service and want to be part of a forward-thinking company that can offer a range of exciting career opportunities?

We have a range of fantastic opportunities across our Insurance Services department- read on to find out more!


We offer:

  • A salary between £18,525.00-£19,976 per annum (depending on experience), with the opportunity to increase this as your experience grows
  • A generous bonus scheme
  • 33 days holiday increasing to 36 with length of service (inclusive of public holidays)
  • Contributory pension scheme
  • Life assurance
  • Free car parking
  • New offices with fantastic modern break out areas, kitchen facilities, TV area, and shower facilities for those that want to take advantage of the cycle to work scheme.
  • Free eye tests and a variety of discounts with local businesses.
  • A structured training programme and development opportunities.


Working hours:

Our full-time roles are 37.5 hours per week across shifts between 08:00-20:00, Monday to Friday with a Saturday (09:00-17:00) no more than once per month.


About You:

Experience or knowledge in handling Claims or Motor Insurance would be ideal but it’s not essential. What is most important to us is that you have:

  • A positive telephone manner.
  • An keen eye for detail.
  • Confidence with office IT and computer systems.
  • A strong work ethic.
  • Good team-working skills.
  • A passion for customer service.


About FMG:

FMG is the UK’s leading independent provider of fleet incident management and specialist vehicle recovery services. Due to continued growth, we are now seeking to expand our Insurance Services teams with ambitious individuals who have the desire and positive attitude to help manage customers’ incidents, ensuring first-class customer service.

We put our customers at the heart of everything we do, making their lives easier and taking the stress out of accidents. Our commitment to customer service is what sets us apart.

Supporting you to be the best Claims Handler you can be – preparing you for success right from the start. When you join us, you will enjoy a structured 12-month training programme allowing us to ensure you continue to develop in your role through on-going coaching and support. Better still, as you progress, your salary will too.


To find out more about our great opportunities, apply today and a member of our team will be in touch!

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Deadline: 16-07-2024

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