Customer Service Administrator

☞ dormakaba

View: 101

Update day: 01-06-2024

Location: Colne North West

Category: Consulting / Customer Service Part-time

Industry: Consumer Product Manufacturing

Job type: Part-time, Fixed term

Loading ...

Job content

Our doors are open – to you. We are one of the Top 3 companies in our industry and globally leading in smart and secure access solutions. As a trusted partner, we stand for innovation, top performance and a fulfilling workplace. Join our team of 15,000 colleagues around the world and help us build trust every day.

Customer Service Administrator
Wakes Colne, GB, CO6 2DY
Feb 8, 2022

At dormakaba, we are now looking to recruit a Customer Service Administrator, on a 9 month fixed term contract, to support our friendly and supportive team based in Wakes Colne, Essex. Core office hours are 8.30am – 5pm Monday to Friday, with half an hour for lunch, however, we are open to discussing the possibility of part time working for the right candidate.


THIS OPENS THE DOOR TO YOUR FUTURE: YOUR TASKS


As a member of the team, you will be responsible for ensuring a number of tasks are completed, providing outstanding customer service to all our customers.


You will be required to support our customers via phone as well as email, as well as using in-house systems. Daily tasks will include, but not be limited to:


  • Processing data & data entry completing tasks such as, creating delivery notes for sales orders, maintaining and updating accurate customer records and dealing with customer invoicing, including any queries.
  • Responding to customer enquiries, providing advice and guidance, checking stock and supporting in all customer queries.
  • Ensuring all goods are dispatched on time, in the right way and to the right place.
  • Working closely with our accounts department, you will have a full understanding of all accounts and be able to raise any issues to our internal teams e.g., overdue invoices.

This is a busy and exciting role and a great opportunity to really make a difference! We will also provide all training on our products!


WE PUT TRUST IN YOU: YOUR SKILLS


We are looking for an enthusiastic individual who has a passion for customer service and previous experience working in similar roles.


We are looking for candidates who have great organisation, IT, communication skills, a great eye for detail and able to handle a busy and varied workload, always striving to ensure our customers receive the best service!


WHAT YOU CAN TRUST IN: A FULFILLING WORKPLACE


At dormakaba we are a globally successful company, with a family business culture employing more than 15,000 employees worldwide. In the UK, we offer and training opportunities, as well career progression and support over 550 employees in the field as well as within our 13 different office locations.

We care for our employees and so as well as an attractive salary offering, we offer the following benefits:


  • 25 Days Annual Leave + Bank Holidays
  • SMART Pension Scheme (Enhanced Company Contributions)
  • Life Insurance
  • Healthcare Support, including an Employee Support and Assistance Programme
  • Employee Discount Platform
  • Internal Recognition & Reward Schemes
dormakaba UK Ltd.
Loading ...
Loading ...

Deadline: 16-07-2024

Click to apply for free candidate

Apply

Report job
Loading ...
Loading ...

SIMILAR JOBS

Loading ...
Loading ...