Customer Service Administrator

☞ Ascendant Recruitment

View: 121

Update day: 11-06-2024

Location: Milton Keynes South East

Category: Human Resources

Industry:

Job type: Temporary

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Job content

Customer Service Administrator

Temporary Ongoing

Monday to Friday 37.5 hours per week

20,000 per annum (10.26 per hour)

Milton Keynes

My client, an Award Winning international company, is looking for a customer service administrator to ensure client data is up to date and support their customers with any queries. Servicing inbound and outbound customer contact always delivering an efficient, effective and high quality service to all key stakeholders.

Key Responsibilities

  • Respond efficiently and professionally to incoming customer contact and provide one stop resolution for customers
  • Carry out all associated administration in an accurate and timely fashion
  • Update database with customer data
  • Answering queries in respect of products and services and investigate queries on the various IT systems used throughout the Company
  • Taking ownership and working within guidelines to resolve customers’ and other departments queries

Experience required

  • GCSE or equivalent English Language and Mathematics is preferable
  • Previous customer service experience, preferably within the finance industry
  • Effective communication skills in both written and verbal
  • Keen eye for accuracy and attention to detail
  • Self-motivated with the ability to work within a pressurised environment whilst maintaining focus on personal, departmental and company objectives.

Role advertised: 17th June 2021

If you feel you have what it takes to be our Customer Service Advisor, please apply today because we’d love to hear from you!

WE WOULD PREFER YOUR CV IN WORD FORMAT

Ascendant Recruitment is one of Milton Keynes and Northampton’s leading recruitment companies, with PA/Administration, Customer Service, Human Resources, Finance and Temporary divisions. Ascendant Recruitment operates as an Employment Agency for permanent recruitment and an Employment Business for temporary recruitment. For more information on our current vacancies please visit and like/follow us on Facebook, Twitter and LinkedIn.

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Deadline: 26-07-2024

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