Customer Service Administrator

☞ DESIGNER CONTRACTS LIMITED

View: 107

Update day: 07-05-2024

Location: Romford South East

Category: Consulting / Customer Service IT - Software

Industry: Construction Staffing Recruiting Retail

Position: Entry level

Job type: Full-time

Loading ...

Job content

We have a fantastic opportunity for a Customer Service Administrator to join our friendly customer service team in Romford.

The ideal candidate must have a positive and enthusiastic attitude with a genuine passion for providing a professional customer service experience. We are looking for a team player who is able to prioritise, multi-task, and manage their time effectively.

This roles objective is to achieve and maintain the highest possible customer service standards in line with our Customer Service Policy.

Key Areas Of Responsibilities Include
  • Resolving customer care issues in order to prevent their escalation.
  • Logging, keying and tracking stock, and identifying and reducing unallocated stock.
  • Arranging fittings and work using the fitting diary.
  • Liaising with fitters, clients and sites/sales.
  • Participating in office duties, such as answering phone calls, managing incoming and outgoing post, and carrying out general housekeeping tasks.
  • Ensuring all administration tasks are accurately completed and in line with our compliance standards.
  • Utilising a variety of computer programmes to complete tasks efficiently.

Key Requirements
  • Commitment to working well under pressure and as part of a team.
  • Articulate, computer-literate, and excellent communication skills.
  • At least 5 GCSE’s or equivalent at Grade C or above, including Maths and English.
  • Proven experience in an administration role.

Please see the attached Job Description for more detailed information

In return you will be offered a benefits package which includes a competitive bonus, 32 days holiday including 8 bank holidays, contributory pension scheme, healthcare, life cover and staff discount.

Designer Contracts is an equal opportunities employer.
Loading ...
Loading ...

Deadline: 21-06-2024

Click to apply for free candidate

Apply

Report job
Loading ...
Loading ...

SIMILAR JOBS

Loading ...
Loading ...