Customer Service Administrator

☞ 212 Recruitment Consultants Ltd

View: 107

Update day: 01-06-2024

Location: Stoke-on-Trent West Midlands

Category: Other

Industry:

Job type: Full-time

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Job content

We are pleased to be recruiting for a Customer Service Administrator to join our well established clients team on a permanent basis.

Previous experience within a customer service/ account management/ sales administration role is essential.

The role will involve:
• Managing major customer accounts to include order processing, invoices, credits and general queries.
• Ensuring high customer service standards are met via phone & email.
• Maintain key performance indicators.
• Liaise with other departments and management as required to ensure customer satisfaction.

Previous experience/skills required:
• Working knowledge of SAP.
• Previous experience working with large customers by phone and email.
• Excellent communication and IT skills.

Working hours:
• Monday - Friday 08:30-17:00

Salary:
•£23,000 - £25,000 per annum

Benefits:
• Performance based bonus.
• Excellent training opportunities for personal development.
• Discounted private medical cover.

An immediate start is available so please apply now.
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Deadline: 16-07-2024

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