Customer Sales Representative

The Ardonagh Group

View: 104

Update day: 28-05-2024

Location: Altrincham North West

Category: Insurance Part-time

Industry:

Job type: Part-time

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Job content

Our call centre agents are the voice of our business, the friendly person on the phone for all our customers. You are responsible for shaping our customer’s experience with us.

How will you do this?

You will help customers with their enquiries, helping to find the right products and solutions for their needs. Using your people skills you will build a great rapport with our customers, making sure their experience with Atlanta and our brands is always positive.

A natural relationship builder, you will effortlessly interact with our customers, helping to resolve their issues, developing long term relationships and engaging with new customers. You are always friendly, positive and ready to help.

You will also:

  • Always leave customers with a positive experience of Atlanta and view of the brands, always wanting to ensure they are satisfied
  • Meet your relevant KPIs, knowing what you need to achieve to succeed
  • Make sure you handle complaints effectively and escalate them appropriately, ensuring that we have fair customer outcomes.

This is an exciting chance to develop your career and be part of a company that is always growing.

Join us and be part of a family

Carole Nash is known as the premier provider of motorcycle insurance across the UK and Ireland, with a dedicated Classic Cars division too, delivering specialist protection for classic and performance cars, as well as military vehicles. An award winning insurance broker, our team at Carole Nash are known for their expertise and look after some pretty well known brands… such as Harley Davidson bikes!

How we work

The world has changed how we work – and so have we. That’s why we have already moved into flexible working because we understand that all important balance between work and everything else that happens outside the office. We are flexible to your needs, and we are open to part time working, as well as working from home so you can do your best work and have fun whilst doing it.


#LI-SC

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Deadline: 12-07-2024

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