Customer Relations Co-worker - Bristol

☞ IKEA

View: 106

Update day: 01-06-2024

Location: Bristol South West

Category: Consulting / Customer Service Finance / Bank / Stock Sales Merchandising / Purchasing / Supply Chain Part-time

Industry: Retail Wholesale

Job type: Part-time

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Job content

WHO YOU ARE

We are looking for someone who strives to give an amazing customer shopping experience. Someone that always puts the customer at the heart of what they do and encourages others to do the same. They are passionate about ensuring that IKEA has a life long connection with their customers by always considering their needs.

YOUR RESPONSIBILITIES

  • Build loyalty by ensuring customers have an amazing shopping experience.
  • Listens to our customers and use knowledge of both the IKEA product range and how retailing works in order to offer informed solutions and resolve customer issues.
  • Works together with colleagues in other functions to improve the customer experience.
  • Works with daily and weekly service targets to drive service delivery
  • Provide an efficient and accurate checkout experience in various areas of the store

ABOUT THIS WORK AREA

At IKEA it’s all about our customers, and in Customer Relations we build and retain long-lasting relationships with new and existing customers in a multichannel retail environment. We’re a diverse team that work together to ensure a positive and joyful experience for all IKEA visitors and customers: we set up services, gather feedback and make things right! Our modus operandi is to connect to people by listening to their personal needs and to create genuine interactions. We’re a bunch of people who are truly passionate about people!

QUESTIONS AND SUPPORT? LET’S CONNECT!

Need a hand? Not a problem! Contact us @ ikea.recruitmentso.gb@ingka.ikea.com and we’ll be happy to help!

WHY WORK WITH IKEA?

Working at IKEA, we recognize the need to look after our people and we offer a range of co-worker benefits such as: co-worker discount, pension scheme, uniform provision, subsidized co-worker meals, Interest Free Loans, a year-end gift and many more!
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Deadline: 16-07-2024

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