Customer Contact Specialist

☞ Listers

View: 105

Update day: 11-05-2024

Location: Leamington West Midlands

Category: Sales Merchandising / Purchasing / Supply Chain

Industry:

Job type: Full-time

Salary: £25,000 - £30,000 a year

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Job content

Job Introduction

We are recruiting for a Customer Contact Specialist to join our Volvo division working at our Leamington Spa dealership.

This position is available on a temporary contract for Maternity cover, initially expected to be 6-12 months, however this could lead to a more permanent opportunity within Listers Group.

The hours of work are 8:30am to 5:30pm with 1 hour for lunch, Monday to Friday. An on target earning of £30,000 awaits the successful candidate (basic salary of £25,000).

This is a varied and interesting role and will give the right candidate a fantastic opportunity to join a vibrant and growing department.

Role and Responsibilities

Dealing with Aftersales calls, booking customers vehicles into the Dealership for service or repairs

Accurate data inputting of customer details

Increase customer retention while ensuring customer satisfaction

Improve and drive lead conversions

Contacting prospective customers and upselling products

Initiating the solving of customers problems in a professional manner

Adhering to brand standards

About you

Customer focused with excellent communication & organisational skills

Self-motivated & target driven

Able to work on your own or as part of a team

Ability to use your own initiative to provide impeccable customer service

Smart and presentable with an outstanding telephone manner

Competent using Microsoft Office

Motor trade, automotive or car dealership experience is preferred but not essential as full training will be provided.

What we offer

25 days holiday plus bank holidays

Company Pension

Wellness Programme

Sick Pay

Group life insurance

Staff discount on car servicing

Listers Benefits – discounts on retailers, restaurants, cinemas & holidays

Long service and loyalty incentives

Staff referral scheme

In-house, manufacturer & professional qualifications

Company Events

Why Listers?

Founded in 1979, Listers Group stands as one of the largest privately and family-owned motor retailer groups in the UK There’s a reason why this is the case, actually there’s over two and a half thousand reasons, our team. Since the very beginning our success has been a product of the fantastic people that work for us. This is recognised by representing some of the world’s most prestigious car brands across the Midlands, Lincolnshire, Gloucestershire, Norfolk and Yorkshire. We support employees in all areas of the business, whatever your aspirations might be so if you are looking for a career within the motor trade, automotive or car dealership sector then please apply today. If you are looking for similar motor trade jobs you can also join our Talent Bank.
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Deadline: 25-06-2024

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