Customer Care Coordinator

☞ TRC Yorkshire

View: 106

Update day: 07-05-2024

Location: Axbridge South West

Category: Consulting / Customer Service IT - Software

Industry: Construction Staffing Recruiting Hospital & Health Care

Position: Entry level

Job type: Full-time

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Job Description

Job Description

Customer Care Co-ordinator £17,500 per annum, plus bonus scheme and benefits Full Time, Permanent, 37.5 hours per week, Monday to Friday (Hybrid Working) Leeds (LS15) The Recruitment Crowd are delighted to be working with our Leeds based client to recruit a Customer Care Co-ordinator on a full time, permanent basis. Reporting the Administration & Customer Care Department Manager, the suitable candidate will be hard-working, approachable, and organised with experience working within a financial services or professional services environment. Role Responsibilities: Supporting customers throughout their equity release application Ensuring customers are guided through their mortgage applications from start to finish Assisting customers and 3rd party providers with conveyancing queries Accurately updating the CRM system Completing documentation audits for individual clients Handling inbound and outbound calls from customers, mortgage providers, solicitors and other third parties You will need: A minimum of 12 months experience providing administrative/customer service support in a professional environment ideally financial services/legal or conveyancing however this is not essential A highly organised approach to your work Effective communication skills both written and verbal Experience of using MS Office suite An ability to work on own initiative and as part of a busy team Experience of working within a results driven environment If you have the above experience or are a graduate with experience of working within a professional services environment, click “Apply” now for immediate consideration
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Deadline: 21-06-2024

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