Customer Assistant

Job content

About the role Shift pattern Days From time To time Tues/Fri 15:00:00 - 21:00:00, Wed,Thurs,Sat 17:00:00 21:00:00 Customers are at the heart of everything we do. It takes lots of different people to run a store and this is a job has plenty of variety. It’s a committed role, full of everyday challenges, but that’s one of the things that makes it so exciting. Being a colleague in one of our stores means that you will help to serve our shoppers better every day.You’ll meet great people, learn new things and be part of a specialist, diverse team where everyone is welcome.Whether you are looking for stability or flexibility to suit your lifestyle, or the opportunity to progress your career, this can be the role for you. You will be responsible for Serving customers on our checkouts ensuring they receive an easy, seamless and personalised experience, delivering department routines. Manually condensing stock and handling products with care to maintain product quality championing their eduction of food waste. Following company policies and adhering to health and safety guidelines, Being knowledgeable about the products and services in my store and helping customers by giving great natural service. Replenishing products within my store at times, you may be required to accept deliveries into the store, you will need A passion for delivering great service, greeting customers with a smile and serving them with pride.The ability to build relationships with customers, meaning they leave the store having experienced a great shopping trip.To take the initiative and make decisions that are right for our customers. Work well within a team and communicate effectively and openly with others. Build relationships with colleagues to create a team spirit, having fun and celebrating success, be at work on time, well presented and ready to be a brand ambassador.
Our vision here at Lalleys is to become every customer’s favourite community shop, whether they are already customers or first time customers of the shop. Our core purpose is ‘Serving Local Communities with the consistency they desire’. Our business was built with a simple mission – to be the available for customers, helping them to enjoy a better quality of life and an easier way of living.Customers want great products at great value which they can buy easily and it’s our job to deliver this in the right way for them. In the Scotland, we serve over 900,000shoppers every year, so it’s our goal to ensure every one of those customers experiences just a little better service on each visit. At Lalleys, we treat people how we want to be treated. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best. Across the Lalleys group we are building an positive workplace, a place to actively celebrate the cultures, personalities and preferences of our colleagues – who in turn help to build the success of our business and reflect the diversity of the communities we serve. Please note Lalleys will only recruit candidates over the age of 18.

Expected start date: 07/07/2021

Job Type: Permanent

Salary: £8.00-£9.00 per hour

Experience:

• customer service: 1 year (preferred)

Work remotely:

• No