Credit Hire Claims Handler

☞ Multi Trades Recruitment Limited

View: 102

Update day: 01-06-2024

Location: Tonbridge South East

Category: Insurance

Industry:

Job type: Full-time

Salary: From £28,000 a year

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Job content

Multi-Trades Recruitment is looking for an Credit Hire Claims Handler for a well-established company in TONBRIDGE.

About you:
  • Excellent verbal and written communication skills with proven negotiation skills
  • Capability to vary the approach
  • Ability to prioritize; recognise the importance and urgency to work to tight deadlines
  • Accuracy and attention to detail
  • Ability to take on increased ownership and responsibility when necessary
  • The ability to work individually and proactively, as well as part of a team
  • Ability to undertake and embrace new tasks/roles as required
  • Helpfulness and a passion for customer service
  • High energy levels
  • Positive approach
  • Team player
  • Drive and enthusiasm for meeting targets
  • Empathy and understanding
  • Confidence & a professional attitude
  • Over 3 years of credit hire claims handling experience with at least 5 years in a motor claims-related role
  • Knowledge of the ABI GTA and how to deal with credit hire claims outside of the GTA guidelines
  • Good knowledge of credit hire case law and its application in the day-to-day handling of credit hire claims
  • Secondary education or equivalent with demonstrable ability in numeracy skills and written English
About the job:
  • Monday-Friday (40 hours per week)
  • Salary: £28,000
  • Review case history on file assignments while liaising with other departments as required to establish where liability for the accident rests and investigate the validity of third-party claims.
  • Ensure a relevant level of technical understanding with continuous development and learning.
  • Updating the claims system with clear and accurate records of progress on the claim, leaving diary messages for any next steps and timeframes
  • Manage all aspects of third-party vehicle damage and third-party property damage claims presented by a third party directly or via solicitors, insurers, and accident management companies
  • Offer Trinity intervention services to nonfault third parties where appropriate
  • Handle all aspects of credit hire claims as a Non-ABI GTA Insurer
  • Assess cases for prospects of success at litigation
  • Assess complex files i.e. liability, high value, etc for prospects of success
  • Spot insurer, handling agent and defendant solicitors’ trends and tactics to assist in the departmental handling of third-party claims
  • Ensure collective targets are attained, specifically in relation to controlling indemnity spend
  • Provide excellent customer service
  • Develop organizational and time management skills
  • Manage own workload including hitting KPIs with PH and non-PH communication
  • Deliver world-class service under the guidance of Trinity
  • Plan and execute strategic initiatives to agreed timelines
  • Drive, develop, monitor, and train yourself to perform at the best of your abilities.
  • Undertake any individual or team task or activity reasonably requested and in line with the company values
  • Start: Subject to interview

Please apply with your CV.

To get more information about this role please CALL Josh 9 am-5 pm on Weekdays or TEXT any other time on – 07807056129
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Deadline: 16-07-2024

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