Position: Associate

Job type: Full-time

Salary: $34,000/yr - $35,000/yr

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Job content

Key responsibilities

  • Researching and resolving account discrepancies and performing other tasks to secure client payments.
  • Initiate contact with business customers to facilitate cash collection
  • Communicate daily notifications & manage ongoing queries within the team and other departments
  • Manage a ledger of accounts moving through a multi-stage disconnections/collections process
  • Reconcile payments against both the customer and bank account
  • The ability to work with auditors, preparing audit samples upon request
  • Monitor and respond to customer enquiries via telephone and email

Required Experience

  • Minimum 2 years demonstrable experience
  • Experience anticipating, preventing, and solving complex account reconciliations
  • UK Energy or utilities experience strongly preferred.
  • Experience with 3rd party/legal collections agencies desirable
  • Working within an office-based environment
  • Computer literate with good knowledge of MS Office and strength in Excel
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Deadline: 26-06-2024

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