Credit Controller

The Company:

Integral Memory PLC is a long established but fast-growing technology company founded in the UK over 30 years ago which has evolved into a highly successful and financially independent international business with offices in London (Wembley), France, and Holland and a presence in Spain, Portugal, Italy and Germany.

Integral has two divisions:

Memory Division – We sell a variety of memory for a wide range of uses and applications including Computers, Mobile Phones, Cameras, Servers, Drones, Gaming Memory, Dashcams, Military, and Industrial etc. Our customers include retailers, e-tailers, computer resellers, the NHS, education providers, top photographers, gamers, governments and more.

LED Lighting Division – We sell a variety of lighting products for a wide range of uses and applications including for home, business and industrial applications. Our customers include wholesalers, retailers, e-tailers, education and health systems, local governments, developers, and more.

Our award-winning products are sold by resellers in more than 50 countries worldwide and trusted by large corporate, government departments and educational institutions.

The Role:

To manage customer accounts for both UK and International business and ensure collections in a timely and courteous manner.

Job Purpose:

To mitigate credit risk, manage customer accounts and ensure collections in a timely and courteous manner.

Responsibilities:

• Approving Sales Orders
• Posting and allocating receipts from customers
• Opening accounts for new customers and completing credit checks
• Reviewing and managing Customer Credit Limits
• Chasing outstanding debt via telephone and e-mail
• Building and maintaining successful working relationships with customers
• Reconciliation of customer accounts
• Managing complex accounts, including managing and allocating debit notes, rebates and discounts
• Dealing with internal and external queries, all queries should be logged and escalated, where necessary until the issue has been successfully resolved.
• Liaising with insurance broker to manage customer risk and minimize bad debt
• Be pro-active in all aspects of the ledger, to review and maintain accounts in line with business needs
• Any other duties that may be required from time to time by the company

Requirements:

• Minimum of 2 years experience in a similar role
• Excellent communication skills, both written and verbal
• Excellent Organisation/Time Management Skills
• Self-motivation, flexibility, and the ability to work accurately without supervision
• Intermediate excel skills (formulae, VLOOKUP, Pivot tables)
• Experience working in credit control for business and customers

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