Credit Controller

☞ Brook Green Supply Ltd

View: 101

Update day: 01-06-2024

Location: Hammersmith South East

Category: Accounting / Auditing Finance / Bank / Stock

Industry: Utilities

Position: Associate

Job type: Full-time

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Job content

Credit Controller

The Role

Brook Green Supply are an independent B2B energy supply company. You will be working alongside a vastly experienced team who have operated in the energy industry for many years, providing a fantastic career opportunity for an ambitious, flexible, and passionate individual, with personal development and progression aligned to the continued growth and success of the business.

As part of the Operations team, you will be directly involved in the day-to-day management of cash flow and the credit control process. As such your role will vary and include responding to queries via phone and email, speaking with our partners and suppliers and the management of various back-office processes.

Responsibilities

  • Driving the credit control function through ownership of debt ledger.
  • Circulation of weekly Aged Debt reports both internally and externally.
  • Chasing overdue invoices by phone and email on a regular basis.
  • Monitor & respond to credit control queries via telephone & email.
  • Allocating payment onto CRM system & liaise with customers for remittance advise.
  • Load direct debit payment files generated by CRM system.
  • Clear tickets raised by aged debt on CRM system via telephone, email, and letters.
  • Raising invoices and adding manual charges to customer accounts.
  • Post letters to customers concerning aged debt and direct debit sign-up.
  • Liaise with bailiffs to arrange site & pre-disconnection visits.
  • Instruct solicitors and third-party debt collection in respect of uncollectable debt.
  • Work with our credit insurer to report and monitor any customers who begin insolvency proceedings.
  • Processing refunds where applicable.
  • Liaising with operations and sales teams to resolve any ongoing issues.
  • Monitoring of credit limits and credit risk for existing customers.

About you

  • Results orientated and ambitious.
  • Strong attention to detail.
  • Numerate with good analytical skills.
  • A fast learner and enthusiastic about learning new subjects and acquiring new skills.
  • Tenacious can-do attitude
  • Previous experience working within an office-based environment.
  • Computer literate with good knowledge of MS Office, with a strength in Excel.
  • Previous experience as a Credit Controller.

Desirable skills & experience

  • Previous experience within the energy industry.
  • Experience with Administration/Liquidation/Insolvency would be an advantage.
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Deadline: 16-07-2024

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