Corporate Banking Manager - Chatham

Job content

This is an exciting opportunity to join an established team at Chatham branch as a Corporate Banking Manager.

The successful candidate will have responsibility for managing a portfolio of business customers across the full suite of corporate products and services. The portfolio is predominantly made up of property lending customers, in addition to a mix of local trading businesses and non-borrowing customers. You will enjoy full responsibility for all aspects of client relationships including preparation of credit applications, customer financial and risk analysis, balance sheet analysis, annual reviews, monitoring of management accounts, covenant compliance and profitability. You will be required to develop the portfolio further to grow the business, through interaction with existing customers, as well as winning and on-boarding new customers, with a passion for customer service and strong focus on profitability and business development.

The successful candidate will be employed on a local basis, with the primary place of work being Chatham branch. We will consider flexible working where appropriate within the requirements of the overall business. The applicant will be expected to be able to travel to customers’ and introducers’ premises as part of this role.

ESSENTIAL DUTIES AND RESPONSIBILITIES:

• Responsible for the maintenance and development of a portfolio of corporate customers. Building relationships with customers and ensuring customer satisfaction through the provision of excellent customer service
• Identifying, meeting and winning prospective new customers/introducers by outlining how we work and what we can offer in terms of service and facilities
• Completion of credit applications and credit annual reviews in line with the Bank’s Credit Policy
• Interpretation of financial information provided by customers, evaluating lending propositions, assessing and formulating risk ratings correctly and structuring transactions, ensuring the right customer selection
• Develop and maintain a sound understanding of the local market, and to maintain relationships with professional firms and introducers
• Attendance at suitable networking events and undertaking focused business development activities
• Identify and offer customers on a needs basis, the appropriate Handelsbanken products and services, effectively communicating relevant features, benefits and risks
• General administration, preparation/reviewing of legal documentation for accounts (including Know Your Customer and Anti-Money Laundering reviews), lending facilities and securities
• Working alongside the branch team to ensure the highest levels of customer service and good administrative order are maintained whilst working to achieve the Branch Business Plan goals

Development Potential:

There will be ample scope for the successful applicant to develop their credit, relationship management and business development skills and general Bank knowledge within the Branch and Corporate Banking market. The branch has a diverse customer base and the successful candidate will engage with customers and professionals at all levels. We are committed to personal development, with this role providing the opportunity to develop soft skills and technical acumen with vast opportunities for growth and long-term career development. Appropriate training and support will be provided.

SKILLS, EXPERIENCE AND ROLE REQUIREMENTS:

Applicants with a proven track-record in corporate relationship and portfolio management are welcomed. The successful candidate will have understanding of the commercial lending and will take the initiative to drive their own performance. They will have demonstrable knowledge of the Bank’s suite of corporate products and a good understanding of competitor products, relevant industry and market driven trends. The applicant will take ownership of their portfolio and have strong business development capabilities.

The successful applicant will have the ability to build strong professional relationships at all levels and represent Handelsbanken effectively. There will be significant contact with customers and external professionals and effective interpersonal and communication skills (both written and verbal) are therefore essential.

The applicant must be a strong team player, flexible, proactive and conscientious and bring a positive attitude. The successful candidate will work with integrity and discretion and be able to work effectively under pressure. The successful candidate will have full appreciation of the need to provide and be able to deliver an exceptional level of service to existing and potential customers. They will have strong attention to detail and an organised approach to work, and will be able to demonstrate their ability to work with high levels of accuracy.

Previous experience in dealing with lending documentation/security and AML/KYC procedures for business customers/transactions would be advantageous. In order to successfully undertake this role, a high level of computer literacy (Microsoft Word and Excel) is essential. Training will be provided on additional internal IT systems.

Corporate Banking Manager role competencies:

You must comply with 6 Conduct rules i.e.

• act with integrity
• act with due skill, care and diligence
• be open and co-operative with the FCA, PRA and other regulators
• pay due regard to the interests of customers and treat them fairly
• observe proper standards of market conduct.
• You must act to deliver good outcomes for retail customers