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Contract Management Specialist - EMEA
View: 102
Update day: 04-06-2024
Location: Maidenhead South East
Category: Other
Industry: Computer Networking Products
Position: Associate
Job type: Full-time
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Job content
Company DescriptionDynatrace exists to make the world’s software work perfectly. Our unified software intelligence platform combines broad and deep observability and continuous runtime application security with the most advanced AIOps to provide answers and intelligent automation from data at an enormous scale. This enables innovators to modernize and automate cloud operations, deliver software faster and more securely, and ensure flawless digital experiences. That is why the world’s largest organizations trust Dynatrace® to accelerate digital transformation.Job DescriptionThe Order Management team is responsible for order generation and final quote approval for Dynatrace customers and partners in EMEA in line with company policy.Responsibilities:- Work as part of a team of the Order Management team that supports the EMEA sales team
- Be the point of contact for a specified sales team within EMEA to collate details required for current sales opportunities
- Review and approve quotes for Sales to self-generate standard order forms
- Create non-standard order forms in line with company policies
- Ensure order forms are prepared in a timely and accurate manner to meet tight sales deadlines
- Work with Manager and Legal to review and approve revisions to order forms requested by Customers or Partners
- Ensure all paperwork is received (order forms, purchase orders, etc.) and matches the approved quote upon contract execution
- Ensure all sales orders are processed in Salesforce and shipment of products is done in a timely manner
- Share best practices and ensure compliance with company internal policies and processes
- Assist with SOX audits and process reviews when required
- Experience with Global Enterprise software and services sales orders
- Experience in Order Management / Contract Management
- A dynamic, flexible individual capable of working in a fast-paced sales environment
- Individual accountability and execution
- Excellent attention to detail
- Self-starter with a pro-active approach
- Ability to work with multiple teams involved in the sales cycle simultaneously
- Excellent verbal & written communication skills
- Ability to communicate at all levels of working relationships
- Ability to navigate ambiguity and drive towards effective decision making
- Advanced MS Word and Outlook, Intermediate MS Excel and Adobe
- Experience with Salesforce and Salesforce CPQ
- A second European language to a business level is a plus
Please review the Dynatrace privacy policy here: https://www.dynatrace.com/company/trust-center/policies/recruitment-privacy-notice
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Deadline: 19-07-2024
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