Content and Resource Coordinator

Job content

At AQA, we’re committed to advancing education and we’re committed to our people. As the largest provider of academic qualifications in the UK, we mark over seven million GCSEs and A-levels each year and it’s our people who make this happen.

Content and Resource Coordinator – EDI Project
Hybrid Working
FTC 9 months
Guildford
£26,385 - £30,644

Content and Resource Coordinator – EDI Project
Hybrid Working
FTC 9 months
Manchester
£23,361 - £27,604

Does Equality, Diversity and Inclusion really matter to you?

Do you want to directly influence how teachers can be better prepared to help their students succeed?

You will be using your Equality, Diversity and Inclusion knowledge to update and improve our resources, making them relevant to students, teachers and schools today.

You may have some experience in media or publishing and will be able to use your editorial skills to make a difference.

This job is a project for you if you are purpose driven and able to work independently among a team of 3 other Content and Resource Coordinators.

50% of our recruitment is from within the company which means this may be your next job and the one after.

Working from the office for two days a week, the rest of the week being able to work from home.

25 days’ annual leave rising to 30 days, plus all Bank Holidays and additional Christmas leave

Excellent contributory pension (6% - 11.5% dependent on employee contribution)

Call me, Faye Harrison, today on 07813 724161 for an informal chat or just click ‘Apply’. If you don’t have an up-to-date CV don’t worry, just send what you have and we can go from there.

Everybody will receive a response.

You could wait until the applications close on 17 November but we might find someone almost as good as you before then, so apply today.

AQA is an equal opportunities employer and welcomes applications from all sections of the community. AQA is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and post holders to share this commitment. Our Safeguarding Policy is available on our website.

Recruitment Agencies
We have a preferred supplier list (PSL) in place.
Unsolicited CVs will be treated as a gift. We will not be subject to or liable under your terms and conditions for agency fees.

Full Job Description

Summary
Responsible for coordinating a range of activities to support the creation and management of content and teacher resources, mostly across events and qualification support materials.Accountabilities
Role specific:
Work collaboratively to co-create content with subject experts, teaching practitioners and third‑parties to meet objectives and purpose, ensuring it’s designed with the user in mind and delivered on-time and to budget with support from the Content and Resource Lead Producers.
Liaise with relevant internal parties to support the process of commissioning and briefing external subject experts and third-parties to develop, review and produce content.
Coordinate and synthesise learnings from the measurement of content production and management to support on-going continuous improvement to output and process improvement.
Coordinate all requirements to maintain AQA resource platforms, working with Content and Resource Producers and internal and external parties as required.
Coordinate the approval process required to review resources produced by approved third-parties to support a quality output and adherence to AQA policies.
Provide support to the Content and Resource Lead Producers in scheduling of activity to time, quality and budget.
Make suggestions for improvements in process and quality of outcome.

General accountabilities
To comply with all AQA’s policies and other legislative requirements, including but not limited to HSE, Equal Opportunities and ISMS.
Where business needs change, to undertake other responsibilities which are of a commensurate level outside the terms of this role profile.
To utilise the available range of digital tools for communication, content creation and information processing in order to work effectively and efficiently. To maintain digital skills to meet business need.

Additional information
As the post holder may be visiting our customers, including schools and colleges, he or she is required to complete a Child Safeguarding Declaration in line with the AQA Child Protection Policy.

Person profile
Behaviours – holding the Customer at the heart of all we do
[the role holder will be able to demonstrate the mindset that drives the following behaviours]

A/I/P - Collaborative: works with others to achieve the organisation and team vision, contributing expertise and developing self and others to achieve excellence
A/I/P - Innovative: challenges self and others to create solutions and strives for improved ways of working
A/I/P - Empowered: understands individual part to play in achieving success; takes ownership and accepts accountability
A/I/P - Positive: takes a flexible, forward looking, solutions focused approach
A/I/P - Ambitious: Consistently aiming high and delivering for our customers

Knowledge and Skills [the role holder will be able to demonstrate the following role/subject specific knowledge and skills]

A/I/P - Good copywriting skills – the ability to produce engaging content
A/I/P - An attention to detail to ensure the content meets quality standards
I/P - Build and maintain relationships with internal and external subject experts
A/I/P - The ability to work collaboratively to co-create content
A/I//P - Excellent written and verbal communication skills
A/I//P - Organisational skills - the ability to deliver a number of activities to time and budget
A/I//P - Prioritisation skills - the ability to manage multiple demands and make judgements
A/I/P - An ability to emphasise and understand the end-user and the context in which the content will be consumed
A/I/P - A good understanding of a range of channels and platforms to support development of content that is fit for purpose with an emphasis on digital channels
I/P - The ability to use Content Management Systems and other tools to support effective development and management of content (previous experience is a bonus)

Core Competencies
[the role holder will be able to demonstrate proficiency in the following core competencies to a level appropriate to the role – the three competency levels are defined in the Q&M competency framework]

L1 - Customer service
L1 - Developing and managing self
L1 - Leadership
L1 - Planning and organising
L1 - Change management
L2 - Effective communication
L1 - Problem solving
L1 - Commercial focus

Qualifications and Experience
[the role holder will have the following qualifications and experience required for the role, including any regulatory or compliance requirements]

A/I - Good standard of general education

Assessment key (criteria to be assessed at the selection stage)
A – application (it is essential to provide evidence on application for shortlisting purposes)
I - interview
T – test (or work sample)
P – probation

Job Type: Full-time