Contact Centre Advisor
View: 101
Update day: 11-06-2024
Location: Leeds Yorkshire and the Humber
Category: Pharmaceutical / Chemical / Biotech
Industry:
Job type: Permanent
Job content
About the role
What does being a part of our Warehouse or Transport team involve? It involves you getting to help make sure millions of people get the life-changing medications they need, through our distribution network to pharmacies, hospitals and GPs across the country. It also means you’ll be getting to work alongside highly skilled, experienced colleagues who are passionate about making a real difference.
As a Contact Centre Advisor at AAH, your main responsibility will be to promptly answer inbound calls from customers and colleagues across the UK. Working within given targets will be a key focus of this role, whist always offering excellent customer service
You will take new orders over the phone and deal with order queries and complaints, ensuring that any complaints are handled through the appropriate channels and are resolved in a timely manner. Together we will continue to deliver an efficient, safe and vital healthcare service to our customers.
To be successful in this position, you will need to be very much a ‘people person’, a strong communicator and be able to work in a fast paced environment. Experience in a call centre or customer service environment is desirable and the ability to communicate well is essential.
About AAH
Every day, millions of people rely on AAH Pharmaceuticals to deliver their medicines. We work hard to provide the NHS with a safe, efficient and cost-effective way to get healthcare products from manufacturers to dispensing points all over the country.
We’re also part of McKesson, a Fortune Global 500 company using the latest technology and services to provide leading integrated healthcare solutions. Join us and you’ll enjoy the development and perks that come with it, including 25 days’ holiday (plus bank holidays), a pension scheme, colleague discounts and much more.
Deadline: 26-07-2024
Click to apply for free candidate
Report job
SIMILAR JOBS
-
⏰ 17-06-2024🌏 Brigg, Yorkshire and the Humber
-
⏰ 22-06-2024🌏 Pontefract, Yorkshire and the Humber
-
⏰ 17-06-2024🌏 Leeds, Yorkshire and the Humber
-
⏰ 17-06-2024🌏 Leeds, Yorkshire and the Humber
-
⏰ 20-07-2024🌏 Sheffield, Yorkshire and the Humber
-
⏰ 20-07-2024🌏 York, Yorkshire and the Humber
-
⏰ 21-06-2024🌏 Sheffield, Yorkshire and the Humber
-
⏰ 20-07-2024🌏 Harrogate, Yorkshire and the Humber
-
⏰ 28-06-2024🌏 Bradford, Yorkshire and the Humber