Contact Centre Advisor

☞ Sayjo Recruitment

View: 102

Update day: 24-05-2024

Location: Elland Yorkshire and the Humber

Category: Other

Industry: Staffing Recruiting

Position: Mid-Senior level

Job type: Full-time

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Job content

Smart Meter Appointment Setterfor a call centre/ contact centre in Elland.

Sayjo Recruitment are recruiting for a busy contact centre in Elland, offering smart meter installation appointments to the public. This is a customer service role, there is no sales involved and there is great training in place. You will schedule appointments to install or exchange Smart Meters, through mainly outbound calls assisting with booking time slots, planning of building entry and ensuring great customer service throughout.

General Duties/Key Responsibilities

Making calls to customers planning of installs.

Data entry and look up of information through a bespoke database.

Manage customer enquiries providing service updates.

Working to compliance and guidelines.

Sending/Responding to customer emails.

You Will Be

Confident in talking with customers.

Personable with excellent communication skills.

Confident in entering data to a computer system and Microsoft Word, Excel and Email.

Conscientious and hard-working.

More About The Role

Our client offers a lot of training and support at the beginning and throughout your career. There is a great list of incentives, perks and benefits including monthly bonuses, high street discounts and much more.

The hours of work rotate and are 8-4pm Monday to Friday for two weeks, then 12-8pm for one week.

The yearly salary is £20,368.00 with a bonus structure of up to £200 per month

To apply, please send your full CV to Sayjo Recruitment today, we may close the advert early due to levels or response.

Stage one interview will be face to face at Sayjo Recruitment and stage two with our client.
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Deadline: 08-07-2024

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