Consultant, Special Fares

Bring your passion and energy to our growing team. We’re hiring!

Consultant, Special Fares (Hybrid)

Full time, Hull, UK

This position is responsible for the ticketing fulfilment including changes and cancellations of Special Fares tickets in the UKIE. It includes operational consultative support and together with team members strategically load fares to ensure maximum impact and usage.

Ideal candidate will have previous agency operations experience, and in-depth knowledge of at least one GDS. Strong attention to detail and the ability to understand the components of complex airline tariff rules and the ability to work to tight time deadlines is preferred.

As a Consultant, Special Fares, you will

• Provide fulfilment to the Operational departments for ticketing, changes, and refunds
• Analyze and interpret private and agency airline contracts and tariffs
• Provide support to the relevant departments by validating and testing within the live environment
• Maintaining knowledge of BCD preferred vendor programs and communicating requirements
• Provide support to the Operational departments to implement or resolve all reported related discrepancies for new, amended or extended airline contracts

About you

• In-depth knowledge of at least one GDS
• Understanding of how to display and read fare tariffs
• Some understanding of airline contracts – Nett Fare or client
• Relevant experience in travel operations position
• Multi GDS pricing formats and functionality required
• Working knowledge of Word and Excel

About us

We’re a market leader in travel management: We help people and companies travel smart and achieve more, and our clients include some of the world’s best-known and most innovative business and consumer brands. We operate in more than 100 countries, and the majority of our 10,000+ people work virtually (because a 10-second commute usually makes awesome sense). We’re committed to sustainability and to driving success for our customers, our business and ourselves. Learn more about BCD Travel.

Your life at BCD

Working at BCD means connecting, collaborating and celebrating. You’ll be part of a virtual, dynamic and flexible work environment that fosters a good work-life balance so you can focus on what makes you happy. But don’t just take our word for it! Hear why people join BCD and more about the great perks of Life at BCD.

You’ll be offered

• The opportunity to be office or remote based
• Opportunities to grow your skillset and career
• Generous vacation days so you can rest and recharge
• A compensation package that feels fair to you, including mental, physical, and financial wellbeing tools
• Travel industry professional perks and discounts
• An inclusive work environment where diversity is celebrated

Ready to join the journey? Apply now!

We’re dedicated to building a diverse, inclusive and authentic workplace. If you’re excited about a role, but your experience doesn’t align perfectly, we encourage you to apply. You may be just the right candidate for this or other positions.