Conduct Risk Analyst, 1st Line - Insurance

Arthur

View: 104

Update day: 01-06-2024

Location: Wandsworth South East

Category: Insurance

Industry: Financial Services

Job type: Permanent, full-time

Salary: £40,000 - £50,000 p.a

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Job description

My client is a major player in the Lloyd’s market seeking to add a Conduct Risk Analyst to their 1st line conduct team. Please see spec below:

To assist with the implementation and ongoing development of the first line defence Conduct Risk Framework to enable the business to demonstrate compliance with the FCA and other relevant regualatory requirements.

Main Responsibilities:
  • In conjunction with the Condut manager, helping Underwriters to ensure they are at all times acting in accordance with the Conduct Risk Framework and Product Governance Policy;
  • In conjunction with the Conduct manager, helping Underwriters to ensure they are at all times acting in accordance with the Conduct Risk Framework and Product Governance Policy;
  • To act as a referral point to the business on conduct risk related queries;
  • Assisting with conduct risk Insurance Product Information Document (IPID) and policy wording reviews and making recommendations to underwriters where changes are required from a customer outcomes perspective;
  • Assisting underwriters and other operational teams with product testing as required;
  • Assisting underwriters during product governance reviews to ensure customer outcomes have been appropriately considered and assessed and that the product provides fair value;
  • Assist the underwriters, DUM Team, Claims Teams and Complaints Teams with completing coverholder and Delegated Claims Authority (DCA) onboarding and renewals from a customer outcomes perspective to ensure conduct risks are appropriately overseen and mitigated;
  • Reviewing consistency and quality of responses to coverholder and DCA onboarding along with renewal question sets for accuracy and completeness prior to approval
  • Assisting with the delivery of Conduct Risk Training to all relevant employees;
  • Undertaking Quality Assurance (QA) reviews in relation to the Conduct Risk Framework and open market underwriting to ensure internal processes are being adhered to and customers are receiving fair outcomes;
  • Creation and collation of Product Management Information (MI) dashboard, to be reported at the Conduct Oversight Group;
  • Creation of Conduct Oversight Group packs and agenda
Skills and Experience:
  • FCA / Conduct knowledge and insurance experience
  • Knowledge of the Lloyd’s market
  • Strong communication skills
  • Ability to understand compliance requirements and embed them into business processes
Person Specification:
  • Proactive and personable approach
  • Ability to working in a demanding environoment
  • Attention to detail
  • Strong analytical skills
  • Ability to prioritise effectively
  • Excellent work ethic
  • Ability to communicate at all levels
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Deadline: 16-07-2024

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