Concierge

Night Concierge – Part Time

Park Lodge, London

£10.15 per hour (rising to £10.46 after 12 months, subject to satisfactory performance)

24 hours per week - 8pm until 8am

We are seeking a Night Concierge to make a real difference to the lives of our clients. Set on the edge of Well Street Common, Park Lodge has 25 one-bedroom flats. We provide personal care and support for adults aged 18 to 65, with a range of mental health needs.

If you want to make a positive impact to people’s lives, this is a rewarding opportunity to come and work within an established and experienced team.

Read more about Park Lodge here

The role of Night Concierge will include:

• Being a first point of call to receive and direct all customer and client queries
• Developing good relationships with clients, helping them develop life skills
• Handling occasional emergency/challenging situations
• Going above and beyond to ensure an excellent service is provided to our clients
• Occasionally organising and running social activities e.g. film nights
• Some health and safety responsibilities e.g. fire safety checks
• Ensuring the security of the service is maintained
• Writing and updating client notes
• Lone working at night
  

Skills and experiences:

• A passion and commitment for working in a support role
• Experience of working with vulnerable adults, people with mental health needs or substance misuse would be advantageous
• A positive, can-do attitude with a willingness to undertake a variety of tasks
• Ability and confidence to lone work using your own initiative, and as part of a team
• Ability to hit the ground running and work under challenging circumstances
• Good communication skills

• Ability to use IT systems confidently
  

Why work for Sanctuary Supported Living?

We support vulnerable people to live as independently as possible, by building their confidence and skills to realise their potential.

We are a national organisation but we think locally. We support people through supported housing, move-on accommodation, CQC registered services and floating support and telecare services. We specialise in services for young people, homeless families and individuals, people with physical disabilities, learning disabilities and people with mental health needs.

Ready to join Sanctuary Supported Living?

As part of our commitment to making Sanctuary Supported Living a great place to work, we offer you access to a range of great employee benefits and the opportunity to develop and progress within your career. Benefits include:

• A pension scheme with employer contributions from Sanctuary
• At least 25 days paid holiday, rising to a maximum of 30 days after 5 years service (plus public holidays)
• Life assurance
• Family friendly arrangements, including opportunities for flexible working
• Health and well-being plans
• A variety of online discounts and rewards from major retailers
• Tax efficient savings through our Cycle to Work scheme
• A wide range of learning and development opportunities
• The full time equivalent for this role is 37.5 hours

We are proud to support the Department of Health and Social Care’s #everydayisdifferent campaign to encourage more people to apply to work in adult social care. If you’re considering a caring career, we have many rewarding roles at Sanctuary Supported Living. For more information on the campaign click here

Read the full job profile here

Closing Date: 8 July 2021

We reserve the right depending on application numbers to close or extend the closing dates for positions; we would therefore recommend an early application.

For an insight into what it’s like to work for Sanctuary Supported Living, take a look atourTwitterfeed or search#LifeatSanctuary

Building Equality and Diversity

Sanctuary Group encourages and welcomes applications from people from diverse backgrounds to support our commitment to offering an inclusive environment for our employees and customers.
We work closely with the Home Office in order to prevent illegal working.
An enhanced Disclosure and Barring Service check will be necessary in the event of a successful application which we will pay for.
Sanctuary Supported Living is a trading name of Sanctuary Housing Association and Sanctuary Home Care Limited, both exempt charities.